YouTube Says I’m offline on PC – What to do?


Have you ever experienced the issue where YouTube says you are offline on your PC? If so, it can be incredibly frustrating. Not being able to watch videos when you want to can be a major inconvenience and even worse if it’s something important like a tutorial or lecture.

Fortunately, there are some steps that you can take in order to resolve this issue quickly and easily. In this article, we will provide several simple solutions for fixing the “YouTube says I’m offline on PC” problem. We will also discuss potential causes of the problem so that you have an idea of what might have caused it in the first place. With these tips, hopefully you’ll be able to get back online with YouTube again soon!

What Causes This Issue? 

Several different factors can cause YouTube to say that you are offline on your PC. One of the most common reasons is due to a poor or slow internet connection.

If your internet connection is weak or slow, it can cause YouTube to think that you are not connected at all, resulting in the “You’re offline” error message.

Another potential cause could be a problem with your browser settings such as cookies being disabled or an outdated version of Google Chrome or Firefox installed on your computer. 

How Do I Fix It? 

1. Check your internet connection – Make sure you are connected to the internet

That can be quite the conundrum if you’re stuck watching your favorite videos or simply attempting to access a bit of music. However, in 99.99% of cases the solution is simple – check your internet connection! Make sure you are connected to the internet and usually this problem can disappear like sand in the wind. So be wary and make sure to connect your device first before any other troubleshooting steps are taken – you may just save yourself some hassle in the end.

2. Restart your computer and try again

If the above doesn’t fix it, we would recommend restarting your computer and trying again. It seems counterintuitive, but resetting your computer often solves issues like these. By taking that simple step, you can be back to enjoying your favorite video without much effort. So, next time YouTube says it’s offline – remember that the simple solution might just be to restart your computer and give it another go!

3. Clear your browser’s cache and cookies

From my experience, clearing the cache and cookies of your browser could fix the issue and get you back in action. These are small files that customize the websites you visit, so when you visit the same site again, it loads faster. Over time these files can become outdated or corrupt, which is why taking a few minutes to clear them out can make all the difference. So next time YouTube says it’s offline, don’t be discouraged – just clear your cache and get ready to watch!

4. Try using a different web browser

If you ever find yourself in the unfortunate predicament of YouTube displaying an ‘Offline’ message, never fear! It could simply be an issue with your current browser, which can generally be solved by switching to a different web browser.

We recommend to try downloading a new one onto your computer or device and heading back over to YouTube – chances are, you have this problem licked in no time! Just remember that not all browsers play nice with every website – so don’t be caught off guard when certain versions work better than others.

5. Update Your Browser

Next, we would try is to update your browser. If you are using Google Chrome or Firefox, make sure you check for updates and update them to the latest version of the software.

6. Disable any ad-blocking or VPN software that may be running on your system

The next troubleshooting step we would try is disabling adblockers and VPNs. Adblockers and VPNs both provide useful features to an internet experience, but when it comes to YouTube, they can be the root of unexpected interruptions.

The truth is that these tools often struggle to consistently keep up with YouTube’s dynamic changes, meaning that an inconsistency between ad-blockers and YouTube’s rules may lead to “offline” servicing from time to time. If this happens, go ahead and switch them off – it could save you from disaster!

7. Try Google DNS

From our experience, Google DNS can solve most issues with internet connectivity.

This is a special type of technology developed by Google to ensure reliable connections to web-based services. Using Google DNS can often un-stick your YouTube connection if you’ve been hit with the dreaded “This web page is not available” message.

So, if your YouTube videos are inspiring a rage blackout, try switching to Google DNS and you might get back on track faster than you thought!


If YouTube says you’re offline on your PC while attempting to access its website or app, don’t panic! Several different factors could be causing this issue such as a weak internet connection or outdated browser settings/software like Google Chrome or Firefox installed on your computer.

By following the steps outlined above, however, you should have no problem getting back up and running in no time!

If you still have issues with your internet connection, you will need to get in touch with a an experienced professional.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...