Windows 10 KB5025221 April 2023 Security Update Causes Some issues ( versions 22h2, 21h2, 20h2)

Windows 10 KB5025221 April 2023 Security Update Causes Some issues ( versions 22h2, 21h2, 20h2)

It’s been a wild ride for Windows 10 users since the April 2023 update, KB5025221. Seemingly overnight (April 11 – Tuesday), countless users reported serious issues with their printers and other hardware components.

It’s been an absolute nightmare!


Windows 10’s April 2023 Update has caused new issues, including printer problems. This mandatory cumulative update was released to address several bugs in the operating system, but it appears to have backfired.

Reports of critical printer-related issues have surfaced online following users flagging difficulties with document scanner functionality on printers like Brother’s DCP-L2540DW.

Uninstalling it seems to restore the scanner’s functionality, confirming the update as the cause of the problem.

These reports have emerged on the internet after users pointed out significant issues with the April 2023 update (KB5025239) of Windows 11, which includes a glitch that leads to performance difficulties. 

This increases the version number to construct 19042.2846 (20H2), 19044.2846 (21H2), and 19045.2846 (22H2) and resolves difficulties with printers and problems with the Remote Procedure Call Service, Microsoft HTML Application Host (HTA), Desired State Configuration, Simple Certificate Enrollment Protocol (SCEP) certificate, and additional matters. 

Other users reported Windows Update failures despite various troubleshooting methods being used. There have also been reports of default app settings menus opening every time Google Chrome is launched for some affected by the update.

After all these issues, what’s fixed in this update?

What’s fixed in this update?

You’ll find fixes for the Arab Republic of Egypt’s daylight saving time change order, compatibility issues with the registry, kiosk device profile login problems, Desired State Configuration settings, and GDI printer driver incompatibilities with this update.

Microsoft is offering a solution to these problems by introducing Windows Local Administrator Password Solution (LAPS) as a Windows inbox feature.

This update also addresses an issue where Autopilot provisioning could lead to the credential screen staying active after completion. Furthermore, the FIDO2 PIN credential icon missing from the credentials screen of external monitors connected to closed laptops has been resolved.

Finally, some printers that use Windows Graphical Device Interface (GDI) printer drivers which do not follow standards have been included in the list of compatible devices.

Transitioning into the next section – what are the common problems with this update?

What are the common problems with the Windows 10 kb5025221 security patch?

You might be experiencing some common problems with this update, such as:

  • Error messages from apps using DirectX
  • Outdated Intel graphics drivers
  • Start menu and Windows Search issues
  • Potential Domain join failures

Additionally, there is a conflict between legacy LAPS and the new LAPS client that may cause issues for users on builds 19042.2846, 19044.2846, and 19045.2846.

Furthermore, devices with a locale set to Croatia may not be able to utilize the expected currency due to an ongoing investigation into the matter.

Despite not being so, USB Printers are classified as multimedia devices by the system and that’s a known issue.

Finally, KB5012170 may fail to install with a 0x800f0922 error message being displayed instead.

If you are running into any of these issues, it is recommended that you take steps to uninstall the April 2023 Update.

How to uninstall KB5025221 (April 2023 update)

Uninstalling it may help solve any issues you’re having with your device. To do so, open the Start menu and type “Control Panel” in the search bar. Once the Control Panel app is opened, go to “Programs and Features” and then select “View installed updates” on the left side of the window.

Locate KB5025221, right-click it, and choose “Uninstall.” Follow the on-screen instructions to remove the update from your device.

However, keep in mind that uninstalling Windows 10 April 2023 security updates may expose your system to security vulnerabilities or other issues it was designed to address.

Therefore, before doing this be sure that you know what risks you are taking by removing this update. 

How To Download update KB5025221 for all Windows 10 versions?

To get the latest security patch, downloading the update for your PC is essential.

It’s important to enable scripting and adjust security settings to obtain updates from the Microsoft Update Catalog.

Here are a few key points you should know:

Accessing the update is easy through Internet Explorer. Just click Tools, then Internet Options, select the Security tab, click the Trusted Sites icon, and add all required web addresses one at a time (clicking ‘Add’ after each address).

If you need more help or information on using this catalog, visit their frequently asked questions page or find other support options available online for troubleshooting assistance.

Related: Disable “local security authority protection is off”

Frequently Asked Questions

Is the KB5025221 April 2023 Update Mandatory?

No, the April 2023 Update is not mandatory. It’s an optional update that you can choose to install or not.

However, if you do decide to install it, it’s important to be aware of any potential problems that may come with the update.

It could cause printer issues and other new issues, so it should be installed with caution.

To make sure you’re installing a secure update, read all the details about it before downloading and installing it on your device.

Does the April 2023 Update Contain Any Security Updates?

Yes, the April 2023 Update contains security updates. According to Microsoft’s website, it includes ‘security updates for Windows 10 and other related systems.’

This update is designed to protect your computer from malicious software and hackers. In addition, it also patches any existing vulnerabilities in the system.

As such, it is highly recommended to install this important update as soon as possible to ensure the safety of your data and device.

What Are the Potential Risks Associated With Installing the April 2023 Update?

Installing the April 2023 update could present certain risks.

The most common risk is the potential for compatibility issues with existing hardware or software.

Additionally, depending on how new the update is, there may be unresolved bugs that can cause instability or even crash your system.

It’s also possible that some of your data could be lost or corrupted in the process of installing the update.

How Do I Check if My Device Is Compatible With The Update?

‘How do I know if my device is compatible with the April 2023 update? ‘

With so many devices and updates available, it can be hard to know what will work for your system. Fortunately, there are steps you can take to check compatibility.

First, make sure your device is running a Windows 10 operating system.

Then, use the Windows Update Troubleshooter tool to scan your device and determine its compatibility with the latest update.

If all else fails, contact technical support or consult manufacturer websites for further guidance.

Does the Update Have Any Impact on System Performance?

Yes, the KB5025221 update can have an impact on system performance.

It may cause a slowdown in your device’s speed as it adjusts to the new changes and updates.

Additionally, certain features or applications may not run properly until the update is fully installed.

To ensure that your device performs optimally, it’s important to check if it’s compatible with this update before installation.

This can be done by referring to the documentation provided by Microsoft for this particular update.


It seemed like KB5025221 was going to be the perfect update for Windows 10.

Unfortunately, it ended up causing more problems than it solved. From printer issues to random crashes, this April 2023 update has been a nightmare for users.

Ironic, isn’t it?

Despite all of these problems, the one thing this update did successfully was remind us that just because an update is released doesn’t mean it’s necessarily good for your computer!

If you’re still having issues, why not get in touch with any of our experts on our team?

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...