Tips on upgrading IT in your business
When it comes to upgrading your business’s IT infrastructure, there are a few things you need to keep in mind.
Backup your data
First and foremost, you need to make sure that your data is backed up and secure. This means having a robust backup and disaster recovery plan in place..if you haven’t been doing it already!
More than half of all businesses that are victims of a cyber-attack or data breach are subsequently subjected to public investigation and losses in brand reputation, customer loyalty, and consumer trust. 29 percent of firms that are victims of attacks lose money, and almost 40% of those companies lose more than 20% of their total revenue.
Almost a quarter of firms that have been targeted or breached lose significant business opportunities as a result of the data loss. More than 20% of businesses that suffer data loss or have a cyber-attack lose clients. And, more than 40% of those firms lose over 20% of their customers.
Imagine what could happen during an IT upgrade!
It’s almost certainly that data is an important element of running your business, no matter how big or small it is. If you don’t yet have a solid strategy to keep your data safe, there are three things you should think about:
- Humans are all prone to mistakes.
- Every computer system sooner or later fails.
- Disasters occur when you are least prepared.
If any of the above scenarios occur, you’ll need to have your data backed up and accessible.
Consider costs involved
Additionally, you need to consider the costs associated with upgrading your IT infrastructure. Make sure to shop around for the best deals and get quotes from multiple vendors.
Keeping up with the latest technology is difficult because of the rapid rate of change and a large number of advancements being introduced each year. However, if CIOs and IT managers do not keep up, they run the risk of losing out on cost savings, productivity gains, and competitiveness. To avoid getting trampled by technological developments, your IT staff must take into account the expense of software upgrades as well as the opportunity cost associated with falling behind.
Depending on the size and sort of business you run, the cost of a software upgrade may range from a few thousand to hundreds of thousands of dollars. These are not, however, the only expenditures to consider. Many hidden or downstream costs are often overlooked by businesses.
The biggest expense associated with upgrading employee-facing software is the time lost by staff. Let’s assume you want to go live on your stock-taking application upgrade during a long holiday weekend. You estimate that if you encounter any bugs, it would take three to four weeks to fix them, which means your productivity over the period would be reduced or stopped entirely.
Your company’s decision-makers need to be aware of the opportunity cost of a software upgrade. In other words, what is the value of the time your staff will lose while they’re getting used to the new system? How much money could they have made if they were working on their old system?
These are tough questions to answer, but they’re important ones to consider before embarking on a software upgrade project.
Finally, you need to think about the impact that upgrading your IT infrastructure will have on your employees. Training and support will be essential to ensure a smooth transition.
Employees can get acclimated to new software and systems, but with a minimum of training friction. Our five suggestions for how to train workers on a new technology or system are as follows:
- Trainers must be familiar with the software or system to properly teach it.
- Set firm deadlines and rollout ways.
- Use incentives to get your workers to learn new software.
- Choose the best training format for you and your employees
.Employees should be able to try out the new software or system in a safe environment.
The first step is to get your trainers up to speed on the new technology. If they’re not familiar with it, they won’t be able to properly teach it. Make sure that you find trainers who are comfortable with the new system and can offer support during and after the training process.
Next, you’ll need to establish firm deadlines for when the new system will be rolled out. It’s important to give employees enough time to learn the new system, but you don’t want to drag out the process too long. Incentives can also help get employees to use the new system. You might offer bonus points or incentives for employees who complete their training on time and start using the new system right away.
Finally, you need to have a plan in place for when things go wrong. No matter how well you train your employees or how well the new system is designed, there will always be a learning curve. Be prepared for questions and issues by having a help desk or support team in place. This way, if something does go wrong, you can quickly get it fixed without disrupting your business too much.
By following these tips, you can successfully upgrade your IT system without too much hassle. Just make sure that you take the time to properly plan and prepare for the transition and you’ll be up and running in no time.