PC Tech Support – Why you need it?


What is PC tech support and what do they do?

PC tech support is an industry of paid professionals who fix people’s computers. Sometimes the problem is part of your computer, like if it overheats or freezes up, and sometimes the problem isn’t hardware-related, like malware or viruses.

There are many different types of PC tech support but they all use similar strategies to diagnose problems with their customers’ hardware.

  • The first thing most people do when their computers start having problems is to restart them because that works for most issues. If restarting doesn’t work they might try booting into safemode (again that usually fixes 99% of problems).
  • If that doesn’t work they’ll run startup repair (which reinstalls windows system files) or chkdsk (which can find problems with the hard drive itself).

If these don’t work, the customer’s computer probably needs to be serviced by a professional.

Additional services

A tech support rep will want to know things like what kind of hardware you have (CPU, motherboard, RAM etc…), what operating system you use (XP, Vista, Windows 7 etc…), and if there are any error messages generated when the computer crashes. They’ll also want to know how long it takes your computer to start up before they can render an accurate diagnosis.

Usually, they’ll try running diagnostics on their own first because that doesn’t cost anything beyond their labor time. If after all that is said and done they still can’t figure out what’s wrong with your PC then they’ll probably charge you a flat rate fee for the service call. A lot of tech support companies offer 3 months to 1 year warranties on their work but check with your provider first because some don’t.

Virus protection and more

This person will be able to update your drivers, malware, and virus protection as needed and fix any software problems you might have too. Unless you’re using a Mac (and even if you are) pc tech support also covers all things that happen outside of the operating system such as printers, scanners, installing new hardware or taking care of Bluetooth issues. You can for example use them to connect to Wi-Fi so they can control what channels it’s on etc., which is a lot better than having to walk around the house trying different channels until you find one with decent signal strength.

In case your computer goes through some kind of malware attack, pc tech support can help with that too – whether this is something done manually or remotely depends on the individual but either way it would take a very long time for someone without solid knowledge to fully clean a machine from all types of infections which often lead to more damage being done by trying.

One of the most common services offered by pc tech support is virus removal. Viruses are often times very hard to completely remove and/or nullify without knowledge in this field because it usually takes specific software to do so which can be very expensive. Virus-related problems usually come in the form of annoying popups, slow performance, loss of information due to corruption, etc. The longer you allow your computer to work like this, the harder it will become to get rid of them alone. If you suspect one may have affected you or just want something done about it then seeking out professional help would be your best bet to restore everything back into its normal state before any lasting damage is made.

Trained technicians to not always have to come to you because there are services out there where they can monitor your computer through the internet so that their software can remove any detected viruses upon request. This can be very convenient because it saves both time and money for the consumer by being able to do things from home or office instead of having them come all the way just for one simple problem.

Virus-related problems may seem like a trivial issue but in truth, they are more common than most people think and make sure you have a reliable security program is essential if you want to protect yourself from being infected in the first place.

Making things easy for you

PC tech support takes into account that not everyone has been using computers their entire life and so they try to make everything as easy as possible – the more you understand about your system, the better off you’ll be with pc tech support.

Having someone who is familiar with all kinds of different situations is critical when it comes down to getting help and this is why there are such services available for those that seek them out; sometimes having a helping hand can save hundreds or thousands of dollars in repairs. If something goes wrong, calling them up allows you to stay at home talking with professionals instead of having to drive back and forth to pick up your laptop.

PC tech support can offer every service imaginable – every piece of software on your computer has its own set of problems that might need fixing – from virus removal, spyware/adware elimination, desktop or operating system optimization to hardware repairs.


When to call PC tech support?

If you think your computer is experiencing any problems at all, or if it’s getting old and can’t keep up with what you need it do to anymore then I suggest calling a tech support company even if it turns out that everything checks out okay after they check it out for you. Sometimes new hardware might be required in order to make your computer run faster, but this will depend on the extent of the damage. If it’s just software related then there are plenty of ways around that where you won’t have to shell out too much cash.

Finding the right person

There is a wide range of prices for pc tech support so it’s important to look around and compare their services before deciding on one company. Some might not provide any real service at all, but just want to take your money and run so you should always do some research first by looking up reviews for example.

When you call them they will usually ask you about the problems you’ve been having with your computer and then go on to run some tests or check out your hard drive to see if they can locate the source of the problem. They’ll first try to fix things over the phone, but if that doesn’t work out then they will often send someone out onsite if it turns out that there really is an issue with your PC.

How to know when you need PC tech support?

There are many signs that may indicate that your computer is in need of repair.

  • For instance, if your system is running much slower than usual then there is a possibility that there might be viruses or other forms of malware present.
  • If your computer hangs or freezes up frequently then it’s possible that this could also be due to some malware.
  • The biggest sign however, will be an increase in pop-ups which come up while using the internet since these usually mean you have adware installed without your consent and it’s trying to affect search results in order for them to show advertisements.

The best thing you can do in all three of these cases is to simply get in touch with one of our PCTechSupport professionals so they can diagnose the problem for you.

If at any point your computer does not seem to be working right, do not hesitate to contact us immediately. We are here to provide excellent service and guaranteed satisfaction for all of your computer problems!

The benefits of using PC tech support

When it comes to PC Tech Support, there are many benefits you will be able to enjoy. These benefits can include getting your computer running much faster than before. We usually recommend that our clients look for a new operating system as well because these usually come with much better performance than any other software installed on your computer right now could offer you.

Our professionals are also very experienced in providing fixes for all the spyware, malware, adware and viruses that are known to affect thousands of computers every day – not only this but we can also clear away all the traces of these viruses so they cannot show up again at any point! Keeping your windows registry clean is another one of our specialties. This means that if anyone who uses their computer for many hours a day knows just how sluggish the system can become over time because it is full of obsolete registry entries which are not being used anymore. When you have them cleaned though, your computer will never run slow again!

If you are in Melbourne and looking for a PC tech support, get in touch with one of our technicians.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...