How to troubleshoot common problems with WiFi extenders?


Most people take their WiFi for granted, but when it stops working the way it’s supposed to, all of a sudden it becomes a huge pain. Your internet is down, and you don’t know why. You might even think your router is broken. But before you go out and buy a new one, there are some troubleshooting steps you can try. In this article, we will outline some common problems with WiFi extenders and how to fix them.

  1. Check for Interference: If you’re having trouble connecting or maintaining a connection, check to see if there are any interfering signals such as microwaves, cordless phones, or other electronic devices that might be causing interference with your signal. Move these devices away from the router and extender, if possible.
  2. Check for Loose Cables: Make sure all cables are connected securely and there is no loose wiring. If your router or extender has an external antenna, make sure it is pointing in the right direction for maximum coverage.
  3. Check Your Settings: Make sure that the settings in your router and extender match up. Double-check that your SSID, encryption key, and passphrase are all the same. Also check to make sure you’re using the same network mode (e.g., 2.4GHz or 5GHz).
  4. Update Firmware: It’s important to keep your router and extender updated with the latest firmware. Doing so can help to resolve any bugs or glitches that may be causing problems with your connection.
  5. Reset the Router: If all else fails, you may need to reset your router and/or extender. You can do this by unplugging the device from the wall for a few minutes and then plugging it back in. This should reset it to its factory settings, giving you a fresh start.
  6. Optimum Range: You need to make sure that the extender is in an optimal location for receiving the WiFi signal. Try moving it closer to the router, or if that’s not possible, try elevating it higher off the ground.
  7. Check the main modem: It’s important to make sure that the main modem is working properly. Check with your Internet Service Provider to see if there are any issues or outages in your area.
  8. Check LED status: The status light on the extender will tell you if it’s connected properly and operating correctly. Check the LED status lights to make sure everything is green, as this indicates that all systems are go.
  9. Change WiFi SSID: If you are having issues with your WiFi extender, change your SSID and password. This will disconnect any devices currently connected to the extender and also reset any security settings you may have set up in the past.
  10. Use 5GHz instead of 2.4Ghz: Switch to 5Ghz instead of 2.4Ghz to get a better signal and faster speed. 2.4Ghz is more vulnerable to interference from other devices, so switching to 5GHz will help you avoid this problem.

These are just a few of the things you can try if your WiFi extender isn’t working properly. If these steps don’t resolve the issue, then it may be time to look into getting a new router or extender or get in touch with a WiFi expert. With the right setup, you should be able to get your internet connection working again and enjoy all of the benefits that come with it.

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I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...