How To Fix Video TDR Failure? [2023 Updated]

How To Fix Video TDR Failure

Are you having trouble with your computer’s graphics? You may be experiencing a Video TDR Failure.

This error is not uncommon, but it can be confusing and intimidating to try and troubleshoot yourself.

In this article, we’ll explain what a Video TDR Failure is, why it happens, and how to fix it.

We fixed the same issue for a new client just last week 🙂

Introduction

The Blue Screen of Death, commonly known as BSoD, is an error that can be caused by a Video TRD Failure.

This issue typically occurs when you try to play a video, games, or any other activity related to the video output on your computer. 

When this happens you’ll see a blue screen along with an error message such as “VIDEO_TDR_FAILURE (atikmpag.sys)” displayed on it.

Depending on the type of graphics card you have in your system, the error message may show up under different names such as nvlddmkm.sys for NVIDIA graphics cards, igdkmd64.sys for Intel graphics cards, and atikmpag.sys for AMD/ATI graphics cards.

As soon as this kind of error appears, your computer will restart automatically but the issue won’t be resolved until you try to fix it manually.

To do so efficiently and quickly, it’s important to know what could have caused this problem in order to identify its cause and apply the right solution accordingly.

What is TDR in Windows 10 / 11?

Timeout, Detection, and Recovery (TDR) is a Windows component used to detect and recover drivers from errors.

It’s triggered when the Graphics card stops responding or freezes up on the system.

When this happens, Windows will automatically attempt to fix the driver error.

What Is VIDEO_TDR_FAILURE?

This is usually indicative of an issue with your graphics card or driver, and can be caused by atikmpag.sys, nvlddmkm.sys, or igdkmd64.sys files, as previously mentioned.

You may also see this problem after your computer displays a stop code and unexpectedly reboots.

Why does the Video TDR Failure Error Happen?

The most common cause of the Video TDR Failure error is an issue with your graphics card or other PC parts.

This can include compatibility issues, outdated drivers, and overclocked components.

Additionally, too many programs running in the background can strain a computer’s resources and trigger the error message.

Lastly, system overheating can also be to blame for this issue.

Cause Description Solutions
Graphics Card Issues Compatibility issues, outdated drivers & overclocking Check/update driver; check settings
Background Programs Too many programs running in background End tasks & close apps
System Overheating Insufficient cooling system Ensure proper ventilation

How to Fix Video TDR Failure Error?

1. Run An SFC Scan (System File Checker)

To fix video TDR failure, you can run an SFC scan. Here’s how:

  1. Press Windows + X and select Command Prompt (Admin).
  2. Type sfc /scannow into the prompt and hit Enter.

Wait until the scan is finished and restart your computer.

Check if the error has been resolved.

Running an SFC scan will help you detect and repair any corrupted system files that may be causing the issue with your video driver.

This process can take several minutes to complete, but it is worth it in order to restore the normal functioning of your system.

2. Run Chkdsk

Now that you’ve run an SFC scan, the next step is running chkdsk.

To do this, open up the command prompt as administrator. Then, type ‘chkdsk f /r/c:’ followed by Y when prompted.

This will run a scan and check for any disk errors that may be causing problems with your device.

Once the scan is complete, Chkdsk will automatically correct any issues it finds. This will allow your application to work again as intended. Don’t hesitate to give it a try. It could be just what you need to get back up and running!

3. Do A Startup Repair

Perform a startup repair to get to the bottom of any potential issues that may be causing your device to malfunction.

Begin by navigating to Start > Settings, then select Update & Security. Select Recovery, then Restart Now under the Advanced Startup tab.

Troubleshoot and tap Advanced Options, followed by selecting Startup Repair.

Your system will start detecting and fixing all corrupt startup programs quickly and efficiently

4. Update Or Reinstall Your Graphics Drivers

Updating or reinstalling your graphics drivers can help resolve video TDR failure.

To update, press ‘Windows+X’ and select ‘Device Manager’.

Expand the display drivers option, right-click the specific driver and select ‘Update Driver’.

Your system will automatically install them.

Reinstalling is similar but more time-consuming so only do it if updating doesn’t work.

4. Use Safe Mode To Reinstall Your Video Driver

If uninstalling your Video Driver from the normal mode doesnt work – boot your PC into safe mode and uninstall the display drivers.

To do this, press ‘Windows+R’ to launch the ‘Run’ window and type ‘msconfig’ to access System Configuration.

Under the ‘Boot’ tab, check the ‘Safe Boot’ option and tap OK.

Restart your PC and it’ll automatically boot in Safe Mode. Once there, open Device Manager by pressing ‘Windows+X’, right-click the driver, and select Uninstall. This will remove your current driver.

Then go to the manufacturer’s website to download and install a suitable version of the driver for your system configuration.

When you’re done, restart your PC in normal mode – you should now be good to go!

5. Use DDU To Clean Up All Drivers

If the safe mode has issues uninstalling your driver –  Using a third-party tool like ‘Display Driver Uninstaller’ (DDU) is easy and straightforward.

Here’s how:

Step Action
1 Install and launch DDU on your computer. Select ‘Clean and Restart’. This will uninstall current drivers and restart the PC.
2 Launch Device Manager, tap the ‘Action’ tab, then click ‘Scan for Available Changes’. System will find latest available display drivers.
3 Restart PC to check if video TDR failure is fixed or not.


6. Roll Back To An Older Version Of Video driver

Rolling back to an older version of the display driver can help resolve the issue.

To do this, follow these steps:

  1. Launch Device Manager.
  2. Right-click the dedicated driver.
  3. Select ‘Update’.
  4. Instead of letting the system automatically find the drivers, choose ‘Browse My Computer for Driver Software’.
  5. Select ‘Let me pick from a list of Available Drivers on My Computer’.
  6. Choose the older version of your display drivers.

This will replace your current display driver with an earlier version, which could potentially resolve the error

6. Change The Settings In Power Management

Adjusting your power management settings may help resolve the issue.

Search for Control Panel in your search bar and open it, then switch to Category view mode.

From there, go to Hardware and Sound > Power Options.

Click on Change plan settings next to the active plan, then click Change advanced power settings link.

Expand PCI Express and turn Link State Power Management off entirely.

Once applied, restart your computer and check if the issue is resolved.

7. Is Your PC Overheating?

Now that you’ve adjusted your power management settings, it’s time to focus on cleaning your computer components.

Before you begin, make sure you’re wearing gloves and have all the necessary tools ready: a can of compressed air, cotton swabs, and lint-free cloths.

Tool Use
Compressed Air Blowing out dirt & dust from components like fans & RAM sticks
Cotton Swabs Cleaning nooks & crannies where dirt has built up
Lint-Free Cloth Wiping down surfaces of components after dirt is blown away

Start with the cooling fans – blow out any dust or debris that may be clogging them up.

Then move onto the RAM sticks, graphics card and processor – use cotton swabs to get into small spaces and remove any residue buildup.

Once done, use a lint-free cloth to wipe down each component for added protection. 

Related: Fix: Wdcsam64_prewin8.sys Core Isolation Turned off

8. Replace or Rename atikmpaq.sys ( for ATI or AMD graphics card users)

If you have installed ATI or AMD graphics on your system, the below steps can hopefully solve your issue.

  1. Go To – “C:\Windows\System32\drivers”.
  2. Search for “atikmdag.sys” or “atikmpag.sys” files.
  3. Rename it by adding “.bak” at the end – e.g. “atikmdag.sys.bak”.

Step 2 – Go to the ATI folder (C:\ATI) and find “atikmdag.sy_” or “atikmpag.sy_”.

Copy the file and paste it on your desktop.

Step 3 – Start Command Prompt and type “chdir desktop”.

Step 4 – Depending on how you renamed your file, use the below steps accordingly

  • expand.exe atikmdag.sy_ atikmdag.sys.
  • expand -r atikmdag.sy_ atikmdag.sys.

Step 5 – Press enter and wait for the process to complete.

As soon as the process completes, a new “atikmdag.sys” or “atikmpag.sys” file will be created on your desktop.

Paste that file into – “C:\Windows\System32\drivers”.

Let’s Move On To Intel Users:

If you’re an Intel user and having trouble with Video TDR Failure, there are a few steps you can take to help resolve the issue.

Disable The Intel HD Graphics Driver

To disable the Intel HD Graphics driver, follow these steps:

  1. Right-click on the Intel driver and select ‘Disable device’.
  2. Open the Run application by pressing and holding the Windows key, then pressing R.
  3. Type in devmgmt.msc and hit OK to launch the Device Manager.
  4. Expand Display adaptors by clicking on its arrow.
  5. Right-click on the Intel driver and select Disable device.

Frequently Asked Questions

Many people have questions about how to fix video TDR failures. 

  • What should I do if my system suddenly crashes?
    First off, make sure all your drivers are up-to-date by visiting the manufacturer’s website and downloading the latest version of your graphics driver.
    If that doesn’t work, you may need to reinstall Windows or disable any conflicting programs before attempting a repair.
  • How can I prevent future problems?
    Keeping your computer regularly updated with the latest security patches is essential for avoiding future problems with video TDR failures.
    Additionally, always scan for viruses before installing new programs on your system as they can interfere with normal operations too.
    Finally, monitor your computer’s performance closely so you can spot any potential issues early on and take action accordingly before they become bigger problems down the line.

Can It Happen On NVIDIA Cards?

Yes, video TDR failure can happen on NVIDIA graphics card.

Specifically, it occurs when the installed driver does not match the version of the operating system that you’re using, or due to conflicts between drivers or hardware components.

To fix this issue, you need to update your graphics card driver and make sure that all other components are compatible with each other.

Can Video TDR Failure Cause Blue Screens?

Yes, a Video Time Data Recovery (TDR) failure can cause a display to freeze and display a blue screen.

When this happens, Windows will attempt to reset the graphics hardware by stopping the active application.

This type of failure occurs when the driver takes too long to respond or has an issue rendering graphics.

To avoid this type of problem, make sure your drivers are up-to-date and that you have good system performance.

Additionally, check for updates regularly and run regular maintenance tasks like disk cleanups or defragmenting your hard drive.

Taking these steps can help prevent TDR failures from occurring in the future.

How Often Should I Expect Such Errors?

If the cause is a software issue, you may expect to receive the error fairly often.

On the other hand, if it’s caused by hardware malfunction, it could be less frequent or even only occur once.

It’s important to identify what’s causing the problem so you can take steps to fix it and reduce how often you experience this error.

Is There Any Way to Prevent The Error?

Yes, there are several steps you can take to prevent the error.

First, make sure your graphics card drivers are up-to-date.

Outdated drivers can cause these errors.

Additionally, try reducing the workload of your GPU by closing unnecessary programs and processes running in the background.

You may also want to reduce the resolution or frame rate of your games to further reduce strain on the GPU.

Finally, if you’re overclocking your GPU, be sure to increase cooling in order for it to handle increased frequencies better.

Taking these steps should help prevent future Video TDR Failure errors from occurring.

Are There Any Common Symptoms?

You may notice flickering or strange colors on your screen, as well as blackouts and system crashes.

Additionally, you might see error messages like ‘Display driver stopped responding and has recovered’ or ‘Display driver nvlddmkm stopped responding’.

What is the appropriate video driver to install?

A: The appropriate video driver to install depends on your specific video card.

You can usually find the latest driver on the manufacturer’s website.

Conclusion

In conclusion, VIDEO_TDR_FAILURE is a common error in Windows that can cause your computer to crash or freeze. It’s important to know what causes this error and how to fix it so that you don’t experience any more unexpected problems.

For Intel users, reinstalling the graphics driver should help resolve the issue.

For AMD users, it is recommended to update their BIOS and drivers.

If all else fails, resetting your PC may be necessary.

Remember though, if you’re unsure of anything, ask an expert!

 

Author:
I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...