How To Fix 0x8024200d In Windows 7


Our clients have been there – You are busy working on your computer and suddenly you get a blue screen that shows the dreaded 0x8024200d error with a notification that states: “We couldn’t complete the updates, undoing the changes” which indicates that one or more updates failed to be installed fully.

What is the 0x8024200d error on Windows 7?

0x8024200d is a windows update error that occurs when Windows cannot connect to the update server. This can be caused by several reasons; such as not having an active internet connection, the computer being turned off during a period of time where a windows update was downloaded and needed to be installed, or an incorrect file path might have been stored due to a bad hard drive or windows restore point failing.

Windows uses windows update to download updates for your system that help improve performance and resolve any security vulnerabilities in your operating system. In order for it to work properly, there are some requirements that need to be fulfilled: you must have an active internet connection, your computer must turn on at least once every 30 days so it can check if updates are needed, and your computer must not be turned off during a period of time where a windows update is being downloaded. During this 30 day period, if you do happen to turn off your computer or lose the internet connection before the updates are installed, all that needs to be done in order to fix it is simply restarting the download.

Follow these steps:

Step 1: Restart your system and check for updates again

Step 2: Verify whether all pending updates have been installed successfully

Step 3: If the status of certain updates were not changed from “Failed” to “Install Pending”, repeat your previous attempts (up to three) to install those updates;

Step 4: If you continue to have issues installing updates, use the System Update Readiness Tool.

This error can also occur due to other things such as an incorrect path for saving files due to a failing hard drive needing replacement, or restore points getting deleted so restoring back to a previous point fails making you lose any changes since then. In this case, it will most likely take more than just restarting the download one time to fix it. You might have to resort to installing windows completely or reformatting your hard drive and reinstalling the operating system.

The 0x8024200d error sometimes occurs when there is a problem with the Windows update service or the computer’s local cache of updates is corrupt or missing files necessary for updating windows. This can be fixed by deleting all files in the C:\Windows\SoftwareDistribution folder, then restarting your computer. Once you’ve done that, simply force check for updates again to see if this has fixed it.


How to force check for updates on Windows 7?

1. Click Start , Control Panel, and then click on the “System and Security” icon.

2. Under Windows Update, click Check for Updates.

3. If you’re prompted for an administrator password or confirmation, type the password or provide confirmation. (Please note that you should only use this method if all other methods fail.)

4. On the Windows Update page, ensure that your install updates automatically option is checked in the Important updates section before clicking OK to apply it.

5. Now simply check for windows update again by following steps 1-4 above mentioned carefully then this will fix 0x8024200d errors successfully in just minutes of time! So take necessary actions right away when faced with this kind of problem.

The above should have fixed the issue by now. If it has not fixed 0x8024200d error on Windows 7 , continue reading below

If none of these solutions fix the problem (which is quite rare using any one of these methods instead of all three) you may have to do some manual registry manipulation; however, if you are not comfortable doing this I would recommend contacting a computer technician.

Before doing anything else you should backup your registry (using this method) then proceed to delete or delete all the contents in the following folders (where “X” is the drive letter of your Windows installation, typically “C:” for most people):

Delete Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList

Also: Delete Contents:

X:\Users\(user-name)\AppData\Local\Microsoft\Windows NT\(profiles) Delete Files: X:\Users\(user-name)\AppData\LocalLow

If you have run the Command Prompt method and it did not fix the problem there may be a few more steps to take. First, try loading up Windows Explorer and looking in Local Settings for a folder named “Temporary Internet Files”. If this folder is found then delete it.

If that doesn’t work then try clicking on your start menu then going all the way to the right where your user name is located. On some computers, this will say “computer” but others will have a picture of a person as well as text saying “User name”. Right-click on your username and then go down to “Properties” then go to the “Local” tab.

Once here, click on the option for “Delete Files”. Now when it asks you where they should be sent select the second option which is to send them to the recycle bin. Once complete restart your computer and see if this fixed your problem.

Also read: How To Fix Error 80070003 In Windows 7

Still facing the issue? Let’s try this one last thing..

Let’s take a look at the Windows Update download path.

Warning: These steps are only for experienced user! If you make a mistake with Regedit, you might lose your data or even worse – will not be able to get back into your computer again!

Best to get a professional involved at this stage.

1. Hold your windows-key pressed and hit the “R” key simultaneously.

2. A Run window will appear next

3. Type Regedit here and press Enter

4. You should have navigation to your left. Use it to navigate to


5. Once you’ve found it, look out for WUServer and WIStatusServer in the right hand pane.

6. Delete both of those. If you can’t locate them, then, unfortunately, we can’t clear the download path for your Windows update – this is where things could get serious and a repair service would be the best way to go.

7. Restart your computer.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...