Fix the Windows update error code 0x80070002? [18 Methods]

Fix the Windows update error code 0x80070002 [18 Methods]

Experiencing the notorious Windows Update Error 0x80070002 can be frustrating, but don’t worry—you’ve come to the right place for a solution.

This common error may occur due to corrupted system fileslack of storage space, or even hardware conflicts.

What Is The Windows Update Error 0x80070002?

The Windows Update Error 0x80070002 is a common error that occurs during the update process and is caused by corrupt or missing system files, insufficient space on the system, and conflicts between hardware devices attached to the system.

Common Causes 

  1. Missing or corrupt system files: These critical components are necessary for a smooth update process. If they are missing or corrupt, your computer may not be able to perform an update.
  2. Insufficient space on the system: A lack of available storage can prevent updates from being downloaded and installed, leading to errors.
  3. Conflicts between hardware devices: Sometimes, peripheral devices (such as USB drives or printers) connected to your computer can cause disruptions in the update process.
  4. Incorrect date and time settings: An inaccurate system date and time can prevent your PC from accessing Microsoft’s servers, causing update issues.
  5. Disabled Windows Update Service: The service responsible for managing updates must be enabled for a successful update process.
  6. Issues with Microsoft Defender Firewall or third-party antivirus tool: Security software can sometimes get in the way of updates, triggering this error code.
  7. Proxy connection interference: A proxy connection might disrupt communication between your computer and Microsoft’s servers during an update.

Effects On Computer Performance

This error can significantly impact your computer’s performance, leading to slow response times, frequent crashes, and an overall decrease in productivity.

Steps To Fix The Error

1. Remove Unnecessary Peripherals And Reboot

One of the first steps to fix the error is removing unnecessary peripherals and rebooting your system.

This can resolve potential conflicts between hardware devices and the update process, ensuring a smooth installation.

Here’s how you can do it:

  1. Disconnect any non-essential peripheral devices from your computer, such as USB drivesprintersexternal hard drives, and other accessories.
  2. Reboot your computer by clicking on the Start button, then selecting the power icon and choosing “Restart.”
  3. Once your computer has restarted, check for available Windows updates by navigating to Settings > Update & Security > Windows Update.
  4. If there are updates available, click on “Download” or “Install now” to start the update process.
  5. After the updates have been successfully installed, reconnect any previously disconnected peripheral devices.

2. Check Available Space

It’s crucial to ensure that your system has enough storage space before updating Windows

You need to navigate into File Explorerright-click on the drive where Windows is installed, and click Properties.

If you find that there isn’t enough free disk space, clear some files or programs from your PC to create more room for updates.

You can delete unused apps, and temporary files, and uninstall software you no longer use or need.

3. Run Windows Update Troubleshooter

  1. Click on the Start menu and go to Settings.
  2. Select Update & Security and then click on Troubleshoot.
  3. Scroll down and select Windows Update from the list of troubleshooting options.
  4. Click on Run the troubleshooter and wait for it to complete the process.
  5. If any issues are found, follow the recommended steps provided by the troubleshooter to fix them.

4. Enable The Windows Update Service

  1. Press the Windows key + R to open the Run dialogue box.
  2. Type “services. msc” into the box and press Enter.
  3. In the Services window, scroll down and find “Windows Update”.
  4. Right-click on “Windows Update” and select “Properties”.
  5. In the Properties window, set the Startup type to “Automatic”.
  6. Click on “Apply” and then click “OK” to save changes.

5. Check The System Date And Time

Ensure that your system date and time are correct.

This may sound like a small thing, but it can have a big impact on updated installations.

Here are the steps to follow when checking your system date and time:

  1. Click on the “Start” button and select “Settings.”
  2. In the Settings menu, select “Time & Language.”
  3. Under the Date & Time section, toggle on the option for “Set time automatically” and “Set time zone automatically.”
  4. If these options are already enabled, toggle them off, wait for a few seconds, and then turn them back on again.
  5. Check that your system date and time settings are now accurate.

6. Removing Recent Updates

  1. Click on the Start menu and navigate to Settings.
  2. Select Update & Security, then click on View update history.
  3. Note down the KB number of the most recent update that failed to install.
  4. Go back to Update & Security and select Windows Update.
  5. Click on View optional updates, then select the problematic update and click on Uninstall.
  6. Follow the instructions and restart your computer after uninstalling the update.

7. Starting Windows Update Services Again

For another client of mine, I found it helpful to start all the Windows Update Services again. 

This is a step-by-step guide on how to do this:

  1. Press the Win+R keys simultaneously.
  2. In the Run box, type “services. msc” and press Enter.
  3. Locate these services: Cryptographic Services, Background Intelligent Transfer Service (BITS), and Application Identify.
  4. Right-click each of these services and select “Stop.”
  5. Close the Services window.
  6. Open File Explorer and go to C: \Windows\SoftwareDistribution\DataStore.
  7. Delete all files in that folder.
  8. Again, press the Win+R keys and type “services. msc”.
  9. Locate and restart Cryptographic Services, BITS, and Application Identify services by right-clicking each of them and selecting “Start.”
  10. Once done, restart your computer.

Also read: 11 Ways to Fix Windows 10 Update Error 0x800703f1

8. Turning Off Third-party Antivirus Tool

Antivirus software can sometimes interfere with the update process and cause errors.

Here are the steps to turn off third-party antivirus tools:

  1. Open the Windows Security app or access the tool’s settings.
  2. Locate the option to disable or turn off real-time protection.
  3. Turn off real-time protection for a temporary period.
  4. Restart your computer before attempting to update again.

9. Checking The System For Malware

  • Run a malware scan using an antivirus software.
  • If malware is detected, remove it immediately.
  • Make sure to keep your antivirus software updated for maximum protection.

10. Temporarily Disable Microsoft Defender Firewall

I found that temporarily disabling the Microsoft Defender Firewall can help resolve the issue. 

Here are the steps to disable the firewall:

  1. Go to the Start menu and search for “Windows Security.”
  2. Open Windows Security and click on “Firewall & network protection.”
  3. Click on the network type you are currently using (private or public) under “Active network connections.”
  4. Toggle off “Microsoft Defender Firewall.”

Make sure to turn the firewall back on once the update is complete as it helps protect your computer from online threats.

11. Reset Windows Update’s Components

Here are the steps you need to follow:

  1. Open Command Prompt as an administrator.
  2. Type “net stop wuauserv” and press enter.
  3. Type “net stop cryptSvc” and press enter.
  4. Type “net stop bits” and press enter.
  5. Type “net stop msiserver” and press enter.
  6. Rename the SoftwareDistribution folder located at C: \Windows\SoftwareDistribution to SoftwareDistribution.old.
  7. Rename the Catroot2 folder located at C: \Windows\System32\catroot2 to Catroot2.old.
  8. Type “net start wuauserv” and press enter.
  9. Type “net start cryptSvc” and press enter.
  10. Type “net start bits” and press enter.
  11. Type “net start msiserver” and press enter.

12. Troubleshoot With Clean Boot

Here’s how to do it:

  1. Press Windows key + R, type “msconfig,” and hit enter.
  2. In the System Configuration window, navigate to the Services tab.
  3. Checkmark the box labeled “Hide all Microsoft services” at the bottom and click “Disable all.”
  4. Go to the Startup tab, and click “Open Task Manager.”
  5. Disable all listed startup apps by right-clicking them and selecting “Disable.”
  6. Close Task Manager and return to System Configuration.
  7. Click “OK” and restart your computer.
  8. After your computer restarts, try running Windows Update again.

This process disables any conflicting programs that may be interfering with updates so you can identify which one is causing problems in your regular system configuration. If Windows Update completes successfully after performing a clean boot, you must identify the conflicting program and disable it permanently.

It is crucial to note that some programs may fail to work correctly when you complete a clean boot session as they require other services automatically enabled when starting the system normally; this is why it is essential to enable only vital services before starting Windows normally again.

13. Run An SFC Scan

  1. Press the Windows key + R on your keyboard.
  2. Type cmd in the search box and press Enter.
  3. Right-click on Command Prompt and select Run as administrator.
  4. Type sfc/scannow in the command prompt and hit Enter.
  5. Wait for the scan to complete, which may take some time depending on the size of your system files.
  6. Once done, restart your computer and check if the issue has been resolved.

Running an SFC scan can help locate and repair corrupt or missing system files that may be causing issues with Windows updates.

14. Restarting Windows Update Service

  1. Press the Windows key + R on your keyboard.
  2. Type “services. msc” in the Run box and press Enter.
  3. Scroll down and find “Windows Update” in the list of services.
  4. Right-click on “Windows Update” and select “Restart.”
  5. Wait for a few minutes for the service to restart.
  6. Once done, check for updates again.

Restarting the Windows Update Service can help clear any errors that may be preventing updates from downloading or installing correctly. 

15. Using The Windows Update Troubleshooter

If you’re having issues with Windows Update, one of the first things you can try is using the built-in Windows Update Troubleshooter.

Here are the steps to follow:

  1. Open Settings and go to “Update & Security.”
  2. Click on “Troubleshoot” in the left-hand menu.
  3. Select “Windows Update” under “Get up and running.”
  4. Click on “Run the troubleshooter” and allow it to diagnose any issues.
  5. If any problems are found, click on “Apply this fix” to let Windows automatically resolve them.
  6. Once the troubleshooter has finished running, restart your computer and try updating again.

16. Manually Installing The Update

Here are some steps to follow:

  1. Go to the Microsoft Online Update Catalog and search for the specific update causing the error.
  2. Select the correct update version and architecture (32-bit or 64-bit) for your system.
  3. Download and save the update to a preferred location on your computer.
  4. Before installing, create a system backup to prevent data loss.
  5. Double-click on the downloaded file to start the installation.
  6. Follow any prompts or instructions during installation, making sure to select any desired options.
  7. After installation, restart your computer.

17. Modifying Windows Update Installation Files

Here’s how to do it:

  1. Open File Explorer and navigate to C: \Windows\SoftwareDistribution.
  2. Delete all content in the folder, but do not delete the folder itself.
  3. Press Windows Key + X and select Command Prompt (Admin).
  4. Type “net stop wuauserv” in the command prompt and press Enter.
  5. Navigate to C: \Windows\System32.
  6. Rename the Catroot2 folder to OldCatroot2.
  7. Restart the Windows Update service by typing “net start wuauserv” into Command Prompt (Admin).
  8. Restart your computer.

Modifying Windows Update installation files can help fix any broken or missing components that might be causing the error.

It is recommended to only attempt this solution if other troubleshooting methods have failed.

18. Resetting The PC

If all the provided solutions fail to fix the error, resetting your PC could be the last resort.

Here are the steps you need to follow:

  1. Click on the Start menu and go to Settings.
  2. Click “Update & Security”.
  3. Click “Recovery”.
  4. Click on “Get started” under Reset this PC.
  5. Choose whether you want to keep your files or remove them.
  6. Follow the prompts until your PC is reset.

It’s important to note that resetting your PC will erase all personal files and installed apps, so make sure you have a backup before proceeding with this solution.

Conclusion

In conclusion, the Windows Update Error 0x80070002 can be a frustrating issue. However, there are several steps you can take to fix it.

From removing unnecessary peripherals and checking available space to enabling the Windows Update service and troubleshooting with clean boot, these solutions have been proven effective in resolving the error.

Q: What is error code 0x80070002?

A: Error code 0x80070002 is a Windows update error that occurs when your system is unable to download or install the latest updates. It’s often caused by corrupt or damaged files in the software distribution folder.

Q: Can I fix error code 0x80070002 on my own?

A: Yes, you can fix error code 0x80070002 by following some simple steps. However, if you’re not comfortable with troubleshooting on your own, you may want to seek professional assistance.

Q: What should I do if I get the error code 0x80070002?

A: If you get this error code, you should first check the date and time on your system to ensure it’s accurate. You should also check that your internet time server is synchronized. After that, you can try some of the solutions listed above to fix the error.

Q: How do I install Windows updates?

A: To install Windows updates, you can go to the Control Panel and select “Windows Update.” From there, you can download and install any available updates for your operating system.

Q: How do I fix common Windows update components?

A: To fix common Windows update components, you can reset the Windows Update components to their default settings. This will clear any errors, and allow you to install updates again.

Q: Why does the error occur when I’m running updates for Windows 10?

A: The error can occur when the software distribution folder is corrupt or when the files are missing. It can also occur due to outdated or missing drivers, or if your antivirus software is interfering with the update process.

Q: How can I get confirmation that the error has been fixed?

A: You can check to see if the error has been fixed by attempting to install new updates for Windows. If the updates install without any issues, then you can be confident that the error has been resolved.

Author:
I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...