Fix Security Policy Prevents Use Of Camera Error On Android


Here, we’ll introduce nine fixes to fix the ‘security policy prevents use of camera’ error on Android. Many Android users face this issue when trying to open Camera. It’s mainly seen on Samsung devices and can be caused by disabled phone sensors, third-party app interference, corrupt cache data of the Camera, or improper configuration of the Camera or phone’s settings.

Now, let’s discuss some solutions that should help you resolve this issue.

Key Takeaways

  • Activating and configuring sensors is important for the proper functioning of the camera app on Android devices.
  • Troubleshooting with Safe Mode can help identify if third-party apps are causing the camera error.
  • Removing faulty apps from the device can resolve the security policy prevents use of camera error.
  • Managing device admin apps and adjusting their access can help resolve conflicts and errors related to the camera.

Clear Device Security Cache and Data

To help resolve any issues with your camera, you can try clearing the cache and data of your device’s security. Here’s how:

  1. Open Settings and tap on three vertical ellipses.
  2. Select Show System, then select Device Security.
  3. Open its storage and tap the Clear Cache button.
  4. Then tap Clear Data.

Doing this will delete all stored information from your device’s security settings. This may help fix any errors that are preventing you from using the camera app.

After clearing the cache and data, it’s recommended to restart your phone without a SIM card or SD card inserted. This will ensure that any corrupted files or data have been cleared out completely.

Once your phone has restarted, check if the issue has been resolved by trying to use your camera app again.

Restart the Phone Without SIM/SD Card

To restart the phone without a SIM/SD card, follow these steps:

  • Power off the phone and remove the SIM/SD card.
  • Charge the phone.
  • Power it on again.

This should resolve errors related to security policies that prevent the use of the camera on Android devices.

If the issue persists, try the following:

  • Power off the phone once more.
  • Re-insert the SIM card (not the SD card).
  • Turn the phone back on.
  • Check if the camera works normally.

It’s a good idea to remove any cards from your device before restarting as this can help fix other common problems like glitches or freezing. Make sure that your phone is fully charged during this process to avoid any interruptions in service due to lack of battery power.

Restarting your device without a SIM or an SD card can also be helpful if you’re experiencing issues with connectivity, such as slow internet speeds or dropped calls. However, it’s important to note that all data stored on either memory will be wiped, so make sure to back up your data before restarting.

Disable and Enable the Phone’s Sensors

To resolve the issue, try disabling and enabling your phone’s sensors.

Swipe down on the screen to access your Quick Settings menu and look for the Sensors Off option. If it isn’t there, enable developer options in your device settings, then open Developer Options and Quick Settings Developer Tiles.

This should make the Sensors Off option available so you can disable it. Once that is done, restart your phone for the changes to take effect.

It’s possible that this will solve your ‘security policy prevents use of camera’ problem as it may clear any cached data related to security policies stored on your device.

Additionally, if you ever need to re-enable these sensors again (for example if you want to use photo or video applications), just repeat these steps in reverse: start with the Quick Settings menu and find the Sensors Off tile; tap it once more to enable them again.

Reset Camera Settings

Resetting your camera settings can help solve the issue of a security policy preventing use of the camera on Android devices. To reset these settings, first open the Camera application and then navigate to Settings. Scroll down until you locate Reset Settings, before tapping it to confirm. After this is done, restart the Camera application to see if the error has been resolved.

It’s important to remember that resetting your camera settings may cause changes in other areas of your phone; for example, any customizations or preferences you have set up in regards to photos and videos will be gone. As a result, it’s worth making sure you save or write down any information regarding such preferences beforehand so they can easily be restored should they get wiped out with the resetting process.

Additionally, some phones may require additional steps beyond just resetting the camera settings depending on their model and make; for instance, certain Samsung models require turning off Secure Folder as well as granting access permissions once again after going through with a reset. Therefore, if simply doing an ordinary Camera setting reset doesn’t work for you then look into whether extra steps need to taken in order to finally resolve this issue.

Use Your Phone in Safe Mode

If you need to troubleshoot your phone’s issues, booting into Safe Mode can help.

To do this, press and hold the Power button to turn off your Android device. Then, as soon as the start-up screen appears, press and hold the Volume down button until the device boots into Safe Mode.

Once in Safe Mode, check if you’re able to open the camera app. If so, then an app that was recently installed on your device is causing a conflict with the camera settings.

If not, it may be a hardware issue or a more serious problem with your phone’s software.

In either case, going into Safe Mode will help narrow down what could be wrong and make it easier for you to fix it.

Disable the Camera App in the Secure Wi-Fi Feature

You can disable the camera app in Secure Wi-Fi to help troubleshoot any issues you’re having with your phone.

To do this, open Settings and go to Connections. Select the Wi-Fi connection and tap Advanced. Here, you’ll find the Secure Wi-Fi feature. Open it and select Apps.

Uncheck any Camera or Camera-related apps and restart your phone. This should resolve the security policy that prevents use of camera error on Android devices.

Keep in mind that disabling these apps could disrupt some features of your device, so be sure to enable them again after determining if they are causing an issue or not.

If disabling the apps does not solve the problem, try other methods such as rebooting your phone into safe mode or resetting its network settings altogether.

Reset Phone to Factory Defaults

Rebooting your device to its factory defaults can help resolve any issues with the camera. To do this, open Settings on your Android phone and navigate to the Back-Up & Reset menu. From here, select Reset Settings and confirm by tapping it again.

This will restore all of your phone’s settings back to their original values, which may help alleviate any camera security policy restrictions you may have experienced. It is important to note that resetting your phone to its factory defaults will erase all of your data, so you should make sure that any important files or apps are backed up before doing this.

Additionally, you may need to re-enter accounts like Google if they were previously signed in on this device. After resetting your phone back to its factory defaults, check if the security policy issue has been resolved and then start customizing your settings as desired.

Update the System

Updating the system is a great way to troubleshoot any issues you may be having with your camera. To do this, go to Settings > System > System update and check for available updates. If there are any available, follow the on-screen instructions to install them.

This should help fix any security policy issues that are preventing you from using your phone’s camera. Installing new system updates can also improve overall performance of your device and bring in new features or bug fixes that weren’t previously available.

It’s always a good idea to keep up with the latest Android releases so you can take full advantage of all its features and ensure your device remains secure.

Check Your Device Admin Apps

Checking your device admin apps may help identify any apps that have been granted administrative access. Device Admin Apps is a feature on Android devices that allows certain apps to control specific functions, such as locking the screen, monitoring screen unlock attempts, and erasing data. It’s possible that an app has been given administrative access, which could be preventing you from using the Camera.

Here are some steps to take:

  • Open Settings and tap Biometrics And Security -> Other Security Settings -> Device Admin Apps.
  • Tap on each app to see what functions it has been allowed to do if given admin access.
  • If any of those apps have something related to the Camera, deactivate them by tapping Deactivate in the lower right-hand corner of the screen.
  • Even if an app developed by a major company like Samsung or Microsoft has Admin access, consider turning it off for most or all of your apps as a lot can go wrong with this feature enabled.


To wrap up, if you’ve been getting the ‘Security policy prevents use of camera’ error on your Android device, it’s important to check out all the possible solutions.

First, try restarting your phone and updating your Camera app.

If that doesn’t work, check for any conflicting apps or settings that could be blocking your Camera permission.

Finally, make sure any device admin apps aren’t preventing access.

With these steps in mind, you can get back to capturing life’s special moments with ease!

If the above doesn’t work for you, contact one of our support staff.

Frequently Asked Questions

How do I update the system?

To do this, I first check for any available updates by opening the Settings app on my Android device and then tapping System > Advanced > System Update.

If there are any available updates, they’ll appear here; if not, I’ll have to contact my device manufacturer for further assistance.

Once I’ve updated the system, I make sure that any security settings that may be preventing access to the camera are disabled.

How do I reset my camera settings?

To reset my camera settings, open the Camera app on my Android device and go to Settings.

In this menu, I find an option to Reset Camera Settings which will restore all the settings back to their original values.

This action will clear any changes that were made in the past, such as setting a different resolution or applying filters.

Once I hit reset, my camera should be working properly again.

Is there a way to reboot my phone into safe mode?

Yes, there’s a way to reboot your phone into safe mode. Here’s how:

  1. Press and hold the power button until the power off menu appears.
  2. Press and hold the ‘Power Off’ option until you see a prompt to restart in Safe Mode.
  3. Release both buttons, and your phone will reboot into safe mode.

In safe mode, all third-party apps are disabled. This allows you to determine if any of them are causing issues with your camera settings. Once you’ve identified the problematic apps or apps, you can uninstall them and return to normal operation.

How do I disable the camera app in the secure Wi-Fi feature?

  • First, I open up the Settings menu and scroll down to Security & Location.
  • From there, I tap on Wi-Fi controls and select a network that has Secure Wi-Fi enabled.
  • Then, I go into the Advanced options and find the option for Camera Access.

This will allow me to turn off or restrict access to my camera from within that network’s security settings.

Once I’ve made these changes, my camera will no longer be accessible over secure Wi-Fi networks.

Does clearing the device’s security cache and data help fix the error?

Yes, clearing the device’s security cache and data may help fix the error.

Clearing out your device’s stored data can reset any existing configurations that might be pointing to a faulty or outdated camera app. It also helps clear out any temporary files or applications that could have been causing additional errors with the camera application.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...