Fix: ERR_EMPTY_RESPONSE error in Google Chrome [2023]

Fix ERR_EMPTY_RESPONSE error in Google Chrome

Are you getting the “ERR_EMPTY_RESPONSE” error when trying to access certain websites?

We know how frustrating that can be, having faced it ourselves a couple of times. 

What Is the ERR_EMPTY_RESPONSE Error?

This frustrating glitch is quite common and usually occurs when Google Chrome, fails to receive any data from the server hosting the desired site.

It’s like having a one-sided conversation where you speak but hear nothing in return – hence the term ’empty response.’.

What causes this silent treatment by servers? Several reasons stand out.

Sometimes it’s due to issues with your internet connection or even problems on the server side that may be affecting its ability to respond correctly.

Other times, browser extensions or excess cache can disrupt communication between your device and the server leading to no response from the server. And let’s not forget how security software might block connections deemed unsafe, or how unmanaged temporary files could meddle with browsing operations causing more of this website connectivity issue.

Steps to fix:

1. Clear Google Chrome’s Cache

One important step to fix the ERR_EMPTY_RESPONSE error is to clear your browser’s cache.

Your browser’s cache stores temporary files, images, and data from websites you visit to help load them faster in the future.

However, sometimes these cached files can become corrupted or outdated, leading to errors like ERR_EMPTY_RESPONSE.

To resolve this issue, follow these steps:

  1. Open your web browser (e.g., Google Chrome).
  2. Click on the menu icon (three dots) located in the top right corner of the browser window.
  3. Select “Settings” from the drop-down menu.
  4. Scroll down and click on “Privacy and security” in the left-hand menu.
  5. Next, click on “Clear browsing data.”
  6. Make sure that “Cached images and files” is selected, and uncheck any other options if you only want to clear the cache.
  7. Choose a time range for which you want to delete the cached data (e.g., Last hour, Last 24 hours, All time).
  8. Finally, click on the “Clear data” button.

2. Incognito Mode

One simple solution to try is using Incognito Mode.

This mode allows you to browse without saving any site data or browsing history, which can help bypass any potential conflicts or issues with stored information on your browser.

By opening a new Incognito window and visiting the website again, you may be able to successfully access it without encountering the error.

This quick and easy step can often resolve the problem and get you back to browsing smoothly.

3. Clear The DNS Cache

Here’s how you can do it:

  1. Open the Command Prompt by pressing Windows Key + R, then type “cmd” and hit Enter.
  2. In the Command Prompt window, type “ipconfig /flushdns” and hit Enter. This command will clear your DNS cache.
  3. Wait for the process to complete. You will see a message confirming that the DNS resolver cache has been successfully flushed.
  4. Once the DNS cache has been cleared, restart your computer to ensure that the changes take effect.
  5. After restarting, try accessing the website again and check if the ERR_EMPTY_RESPONSE error has been resolved.

4. Reset  Network Settings

This can help resolve any connectivity issues that might be causing the problem.

Here are the steps to do it:

  1. Open the Control Panel on your computer.
  2. Click on “Network and Internet” or “Network and Sharing Center,” depending on your operating system.
  3. Select “Change adapter settings” from the left-hand menu.
  4. Right-click on your network connection (either Ethernet or Wi-Fi) and choose “Disable.”
  5. Wait a few seconds, then right-click on the same connection and select “Enable.”
  6. This will reset your network connection and clear any temporary issues that may be causing the ERR_EMPTY_RESPONSE error.

5. Disable Your Chrome Extensions

These extensions can sometimes interfere with your browser’s connection to a website, causing the error to occur.

Here are the steps you can take to disable your Chrome extensions:

  1. Open Google Chrome.
  2. Click on the three-dot menu icon in the top-right corner of the browser window.
  3. From the dropdown menu, select “More tools,” and then choose “Extensions.”
  4. A new tab will open, showing all the installed extensions on your Chrome browser.
  5. To disable an extension, simply toggle off the switch next to it.
  6. Alternatively, you can click on the “Remove” button if you want to uninstall an extension completely.

6. Upgrade Network Drivers

One potential solution to fix this issue is by upgrading your network drivers.

Upgrading your network drivers can not only help resolve errors but also improve your overall internet connection stability and browsing experience.

Here are the steps to upgrade your network drivers:

  1. Troubleshoot network connection errors: Before proceeding with upgrading your network drivers, it’s important to make sure there are no other underlying network connectivity issues. Troubleshoot any network connection errors that may be affecting your internet connection.
  2. Resolve network connectivity issues: Identify and resolve any network connectivity issues that may be causing the ERR_EMPTY_RESPONSE error. Check if all cables and connections are secure and functioning properly.
  3. Fix network driver problems: Outdated or faulty network drivers can contribute to the occurrence of the ERR_EMPTY_RESPONSE error. To fix this, update your network drivers to their latest versions.
  4. Optimize network drivers for a better browsing experience: It’s essential to have up-to-date and optimized network drivers for a smooth browsing experience. Install driver update software or visit the manufacturer’s website to find and download the latest compatible version of your network drivers.

7. Change Your PC’s DNS Server

Here are the steps you can follow:

  • Open the Control Panel on your PC.
  • Click on “Network and Internet” and then select “Network and Sharing Center.”
  • In the left-hand menu, click on “Change adapter settings.”
  • Right-click on the network connection you are using and select “Properties.”
  • In the properties window, scroll down until you find “Internet Protocol Version 4 (TCP/IPv4)” and select it.
  • Click on the “Properties” button below.
  • In the new window, select “Use the following DNS server addresses.”
  • Enter a preferred DNS server address. You can use popular public DNS servers like Google’s (8.8.8.8) or Cloudflare’s (1.1.1.1).
  • If you want, you can also enter an alternate DNS server address, but it is not required.
  • Click on “OK” to save the changes.

8. Turn Off Any VPNs

Here’s a list of steps you can follow:

  • Open your VPN software or application.
  • Locate the “Disconnect” or “Turn Off” option.
  • Click on it to disable your VPN connection.
  • Wait for a few moments to ensure that your VPN connection is fully turned off.

Also See: Fix the “Download Failed Network Error” on Chrome

9. Delete Your Temporary Files

Temporary files can accumulate over time and cause issues with your browser’s performance and functionality.

Here are the steps you can follow to delete your temporary files:

  1. Open your web browser.
  2. Click on the menu icon (usually represented by three dots or lines) in the top right corner of the browser window.
  3. From the drop-down menu, select “Settings” (or a similar option such as “Preferences”).
  4. In the settings page, scroll down and find the section labeled “Privacy & Security” or “Clear browsing data.”
  5. Click on this section to open the clear browsing data options.
  6. Look for an option that allows you to clear your temporary files or cache.
  7. Select this option to proceed with deleting your temporary files.
  8. Choose how far back you want to delete your temporary files – you can select options like “the past hour,” “the past day,” or “the beginning of time.”
  9. Check any other boxes that allow you to clear additional browsing data such as cookies or cached images.
  10. Click on the “Clear Data” button or a similar option to start deleting your temporary files.

Temporarily Disable Your Antivirus Software

Antivirus programs are designed to protect your computer from malicious threats, but sometimes they can interfere with your internet connection and cause this error to occur.

  1. Open your antivirus program.
  2. Look for the settings or preferences option.
  3. Navigate to the “Real-time protection” or “Active protection” section.
  4. Disable the real-time scanning or active protection feature.
  5. Save the changes and exit the antivirus program.

FAQs

1. Is there anything else I should try if I still see the ERR_EMPTY_RESPONSE error after troubleshooting steps?

If you have tried all the basic troubleshooting steps and still encounter the ERR_EMPTY_RESPONSE error consistently on multiple websites, it may be worth contacting your internet service provider (ISP) or a computer technician for further assistance as there could be network-related issues beyond your control.

See Also: ERR_CACHE_MISS Error Message in Google Chrome

Author:
I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...