Fix: Autopilot.dll wil error was reported in Windows 10/11 [2023]

Fix Autopilot.dll wil error was reported in Windows 10-11

Experiencing the dreaded “autopilot.dll wil error was reported” on your Windows 10 or 11?

You’re not alone, I’ve encountered this very problem and discovered that this error is responsible for frequent system crashes and unexpected restarts.

In this comprehensive blog post, we will dive into understanding the root cause of Autopilot.dll WIL errors and reveal step-by-step solutions to correct it.

So get ready to bid farewell to these troublesome errors once and for all!

What Is Microsoft Autopilot?

Microsoft Autopilot is a revolutionary cloud-based solution, designed to streamline the deployment and management of Windows devices. Centralizing operations and offering seamless device setup, it serves as an essential tool for businesses.

Through this advanced service, IT professionals can pre-configure devices so they are business-ready on the first boot-up, significantly saving time while providing hassle-free user experiences.

This evolution in cloud-based device management underscores Microsoft’s commitment to making IT administration efficient and straightforward for organizations worldwide. 

Understanding The Autopilot. dll Error

If you’re a Windows user, there’s a good chance you’ve stumbled upon the Autopilot.dll WIL error. This common issue usually manifests in unexpected system crashes and restarts, disrupting your workflow and potentially leading to loss of data.

At its core, the Autopilot.dll error is due to issues with this particular DLL (Dynamic Link Library) file which houses important instructions that various programs on your PC use to function correctly.

The interplay between diverse software systems on your computer can be complex. In some scenarios, outdated operating systems or incompatible installations might call for resources stored within the Autopilot.dll file improperly – triggering errors along the way.

Understandably, it leads to frustration when these critical processes are interrupted without any clear warning signs or explanations about what went wrong. The good news?

There are ways to resolve this frustrating hurdle detailed further!

Causes Of The Autopilot. dll Error

Here are some factors that may be contributing to this issue:

  1. Outdated Operating Systems: Users with an outdated operating system, like Windows 10 or 11, often experience this error. Keeping your software updated minimizes the risk of crashes and bugs.
  2. Application Bugs: Sometimes, application bugs can cause the system to crash, leading to this error. Regularly updating your applications can help avoid these kinds of problems.
  3. Misconfigured Microsoft Account Sign-In Assistant Service: If this service is incorrectly configured, it could potentially trigger the error. Disabling or reconfiguring this service may resolve the issue.
  4. Overclocking System Memory: Overclocking pushes your computer’s components beyond their intended limits for improved performance, which can sometimes result in unexpected system restarts and crashes.


1. Windows Event Viewer:

You probably already know this but this tool records all significant events on your computer, including errors.

Any error triggered by an event is recorded in the Windows Event Viewer. Open up Windows Event Viewer and scroll down to the error and address the issue – if it is an application that’s causing the error – simply uninstall it. 

2. Windows Update

You can try updating Windows using the Windows Update feature. Here’s how:

  1. Open the Start menu and click on “Settings”.
  2. In the Settings window, select “Update & Security”.
  3. Click on “Windows Update” in the left-hand navigation pane.
  4. Click on the “Check for updates” button.
  5. Windows will now check for any available updates for your system.
  6. If updates are found, click on the “Download” or “Install” button to start the update process.
  7. Wait for the updates to download and install completely. This may take some time depending on your internet speed and system configuration.
  8. Once the updates are installed, restart your computer if prompted to do so.

3. Disable Microsoft Account Sign-In Assistant Service

One of the most effective ways to fix this error is by disabling the Microsoft Account Sign-In Assistant Service.

Here’s how you can do it:

  1. Open the Start menu and type “Services” in the search bar.
  2. Click on the “Services” app to open it.
  3. Scroll down until you find “Microsoft Account Sign-In Assistant”.
  4. Right-click on it and select “Properties”.
  5. In the General tab, look for “Startup type” and change it to “Disabled”.
  6. Click on “Apply” and then click on “OK”.

4. Disable Overclocking (XMP)

Overclocking your system memory can lead to crashes caused by Autopilot.dll WIL errors. To resolve this issue, follow these steps:

  1. Open your computer’s BIOS settings by restarting your computer and pressing the designated key (usually Del or F2) during startup.
  2. Navigate to the Overclocking or Advanced Settings section in the BIOS.
  3. Look for an option related to XMP (Extreme Memory Profile) and disable it.
  4. Save the changes and exit the BIOS settings.
  5. Restart your computer and check if the Autopilot.dll error is resolved.

5. Run The SFC Scan

Here’s how you can do it:

  1. Open the Command Prompt as an administrator. You can do this by searching for “Command Prompt” in the Start menu, right-clicking on it, and selecting “Run as administrator.”
  2. Once the Command Prompt window opens, type the following command and press Enter: “sfc /scannow”. This will initiate the SFC scan.
  3. The scan may take some time to complete, so be patient. It will scan your system files for any errors or corruptions and attempt to fix them automatically.
  4. Once the SFC scan is finished, it will display a message indicating whether any issues were found and fixed. If no issues were found, restart your computer and check if the Autopilot.dll error persists.

If that doesn’t work, I would try using DISM below.

6. Run The DISM Command

Hey there, Blog Readers! If you’re experiencing the Autopilot.dll error on your Windows computer, running the DISM command is a great way to fix it. Here are the steps you need to follow:

  1. Open the Command Prompt as an administrator. You can do this by searching for “Command Prompt” in the Start menu, right-clicking on it, and selecting “Run as administrator.”
  2. Once the Command Prompt window opens, type the following command: “DISM /Online /Cleanup-Image /RestoreHealth” (without quotation marks) and press Enter.
  3. The DISM command will start scanning your system files and repair any issues it finds. This process may take some time, so be patient and let it complete.
  4. After the scan is finished, restart your computer to apply the changes.

7. Resore your computer to an earlier time

System restore allows you to revert your computer’s settings back to a previous point in time, effectively undoing any changes that may have caused the error. Here’s how you can fix the Autopilot.dll error using system restore:

  1. Open the Start menu and type “system restore” in the search bar.
  2. Click on “Create a restore point” from the search results.
  3. In the System Properties window, click on the “System Restore” button.
  4. A new window will appear, click on “Next” to proceed.
  5. You’ll see a list of available restore points. Choose a date and time when you know your computer was functioning properly before encountering the Autopilot.dll error.
  6. Click on “Next” and then “Finish” to start the system restore process.
  7. Your computer will restart and begin restoring itself to the selected restore point.

8. Repair and Reinstall Windows 10 / Windows 11

  1. Backup your important files and data to prevent any loss during the reinstallation process.
  2. Download the official Windows 10 or 11 ISO file from the Microsoft website.
  3. Create a bootable USB drive using software like Rufus.
  4. Insert the USB drive into your computer and restart it.
  5. Press the required key (usually F2, F12, or Del) to enter the BIOS settings.
  6. In the BIOS settings, change the boot order to prioritize the USB drive as the first boot device.
  7. Save your changes and exit the BIOS settings.
  8. The computer will now boot from the USB drive, and you’ll see a series of options on – screen.
  9. Select “Install Now” to start the installation process.
  10. Follow the on – screen instructions to set up Windows 10 or 11 again, including selecting your preferred language, time zone, and keyboard layout.
  11. When prompted for a product key, either enter your valid Windows product key or select “I don’t have a product key” if you have previously activated Windows on this computer.
  12. Choose either “Upgrade: Install Windows and keep files, settings, and applications” or “Custom: Install Windows only (advanced)” based on your preference and situation.
    • Reinstalling Windows using an ISO from Microsoft is an effective solution for fixing the Autopilot.dll error.
    • Backing up important files and data is crucial before reinstalling Windows to prevent loss.
    • Creating a bootable USB drive with the Windows ISO file allows you to perform a clean installation.
    • Adjusting the boot order in BIOS settings ensures that the computer boots from the USB drive.
    • Following the on – screen instructions during installation ensures a successful process

Still having issues? No worries! Our PC repair consultants are just a phone call away to get you back to work!


In conclusion, the Autopilot.dll WIL error is a frustrating issue that can disrupt your Windows experience.

However, with the right troubleshooting steps, you can overcome this error and restore the smooth functioning of your system.

By keeping your operating system updated, disabling unnecessary Microsoft services like the Account Sign-In Assistant, and avoiding overclocking your system memory, you can prevent crashes and resolve Autopilot.dll WIL errors for good.

Don’t let this reported error hold you back – take action today to ensure a seamless computing experience.

Q: What is the error message that is being reported in Windows 11?

A: The error message being reported is “autopilot.dll wil error was reported”.

Q: Is this error specific to Windows 11 or can it also occur in Windows 10?

A: This error has been seen in both Windows 11 and Windows 10 operating systems.

Q: What is the error code associated with this error?

A: The error code associated with this error is 0x80070491.

Q: Can disabling the Microsoft account sign-in prevent this error?

A: Disabling this service will prevent you from using certain features like the Outlook calendar or phone link app, but it might be worth a try to see if it fixes the error.

Q: Will this error cause frequent crashes?

A: Yes, this error can cause your system to crash frequently.

Q: Should I connect to my account to resolve this error?

A: Yes, connecting to your account can potentially fix the error.

Q: What is the role of “autopilot.dll” in Windows OS?

A: Autopilot.dll is a system file associated with the Windows Autopilot feature. It helps users set up their devices and install software automatically.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...