Ethernet Not Working But WiFi Is? Try This!


I’m sure many of us have been in this frustrating situation before – you’re trying to connect your computer to the internet via ethernet, but nothing is happening. Meanwhile, your WiFi connection works just fine!

It can be incredibly confusing and discouraging when something like this happens. But don’t worry – I’m here to help you troubleshoot this problem so that you can get back up and running again quickly.

In this article, I’ll provide some tips on how to identify and fix the issue of ethernet not working while your wifi connection is still active. So read on if you’re having a similar issue, and let’s get started troubleshooting!

1. Check Your Ethernet Cable

Is your connection cable plugged in correctly? Let’s check it out and get you back online!

The first thing to do is make sure your Ethernet cable is properly connected. Unplug the cable from both ends and plug them back in, making sure each end of the cable goes into the right port. Once that’s done, reboot your modem and router by unplugging them from power for about 30 seconds before plugging them back in again.

If after checking the cables and rebooting everything you still don’t have an internet connection via Ethernet, try connecting another computer or device directly to the modem with an Ethernet cable. If that works then there may be a problem with your router – such as outdated firmware or incorrect settings – causing the issue.

You can usually solve this by updating the router’s firmware or checking its settings against what’s recommended for your internet service provider (ISP).

With these steps complete, you should have freed yourself from whatever was preventing access via Ethernet! Whether it was a bad cable or something more serious like a faulty router component or wrong setting, now you know how to diagnose and fix any issues so they won’t keep you offline anymore!

2. Verify Your Network Card is Working Properly

Let’s make sure your network card is functioning correctly so you can stay connected! Here are three steps you can take to troubleshoot this issue:

  • Check the basic connectivity of your network card by running a ping test. This will tell you if your computer is able to communicate with other computers on the same network.
  • Make sure that all drivers related to the network card are up-to-date and installed properly. This includes both hardware and software drivers, which play an important role in allowing the connection to function correctly.
  • Verify that your Ethernet cable is plugged in securely and undamaged, as this could be a possible cause for not having a successful connection.

The process of checking whether or not your network card is working may seem intimidating at first, but it’s actually relatively simple! With patience and some troubleshooting know-how, you can identify what’s causing issues with your Ethernet connection so that you can get back online quickly and easily.

3. Uninstall and Reinstall Your Network Drivers

If you’re still having trouble connecting, it might be time to uninstall and reinstall your network drivers. The process is simple: just go to the device manager in your control panel and select the option to ‘uninstall device’.

This will get rid of any outdated or corrupted driver files that may be causing conflict with the new ones. Once all of the old files are removed, you can then download and install fresh copies of the latest drivers available for your network card.

It’s important to make sure that you get the correct version of drivers for your specific hardware, so double-check before downloading anything. If you don’t have a reliable internet connection, you can always use an external drive or USB stick to transfer them from another computer instead.

Just make sure that all security features are enabled on both devices during this process! Once everything is installed correctly, reboot your system and see if it connects properly now!

It may take some tinkering with settings in order to get everything working as intended, but at least now you’ll have a clean slate to work with when troubleshooting further. And who knows? You might even find out something else was causing problems before!

4. Update Your Network Drivers

Updating your network drivers is a great way to ensure you’re getting the most out of your connection, so don’t hesitate to give it a try! Making this update can be an easy and quick process that doesn’t require any special knowledge.

The first step is to identify what type of network card or chipset you have in your computer. You can usually find this information on the manufacturer’s website or in the device manager. Once you know what type of network driver you need, use your favorite search engine to locate the driver online and download it onto your computer.

Make sure to read all instructions carefully before beginning the installation process. It’s also important that you only download drivers from trusted sources such as the manufacturer’s website or Microsoft Update Catalog, as downloading from untrusted sources may cause more problems than it solves.

After downloading and installing a new driver, restart your computer and check if everything works properly. If not, there may be some additional steps needed but updating your network drivers should help get things running smoothly again!

5. Disable Your Antivirus and Firewall

Disabling your antivirus and firewall can be a great way to speed up your connection and reduce interruptions, so don’t hesitate to give it a try!

If you are having problems with your Ethernet connection but not your Wi-Fi connection, this could be the solution. Both of these programs can put extra strain on your computer’s resources, which could be slowing down your internet speeds.

To disable them, simply go into their settings menus in the Windows Control Panel and turn them off for a few minutes.

Also keep in mind that an antivirus or firewall program may also block certain ports or IP addresses, which could prevent you from connecting to certain websites. If you’re having trouble accessing specific sites while connected through Ethernet, this could be the issue.

Disabling either of these programs should help solve the issue quickly and easily.

It’s important to remember though that disabling either of these programs leaves you vulnerable to malware and viruses – so make sure that whatever steps you take afterwards are secure enough!

6. Run a Windows Network Troubleshooter

Troubleshoot your network connection quickly and easily with Windows’ built-in Network Troubleshooter! This is a great tool for diagnosing and solving common problems related to your internet connection.

It’ll scan your computer for any existing network connections, detect any issues, and then offer solutions to fix them. To access the Network Troubleshooter, simply go to Control Panel > System & Security > Troubleshooting > Network. From there, you can select the option to ‘Run the troubleshooter’, which will guide you through the process of identifying and addressing any networking problems you may have.

The Network Troubleshooter is designed to be user friendly, so even if you’re not tech savvy you should still be able to use it without too much difficulty. When it’s done running its tests, it’ll provide a report with details about what it found as well as potential solutions for fixing those issues.

You can then follow along with its recommendations or research other alternatives on your own if needed. The best part is that it doesn’t require any additional software or downloads – all of the necessary tools are already included in Windows!

The Network Troubleshooter can help diagnose and solve many common networking issues in just a few minutes. So next time you’re having trouble getting connected online, give it a try instead of wasting time trying different fixes manually!

7. Reset Your Network Settings

If you’re having trouble getting your devices connected to the internet, resetting your network settings is a great way to start fresh and get back online quickly. This can help resolve any conflicts that might be preventing you from connecting or staying connected.

Resetting your network settings will also help ensure that the right type of connection – wired or wireless – is being used. To do this, follow these simple steps:

  • Open the Control Panel on your computer
  • Select Network and Internet
  • Click on Network and Sharing Center
  • Click Change Adapter Settings
  • Right-click on each adapter and select Disable, then Enable

Once you have done this, restart your device and try reconnecting. If you are still having issues with connectivity after resetting the network settings, it’s time to find a more detailed solution for fixing the problem.

You may need to check for driver updates or update Windows itself if necessary. In addition, make sure there are no cables loose in the area where you plan to connect so that everything is running smoothly. 

8. Disable Your VPN

If you’re having trouble connecting to the internet, disabling your VPN may be the key to getting you back online quickly. A virtual private network (VPN) can sometimes cause conflicts with other connections, including your Ethernet port.

If that’s the case, you can easily disable your VPN and see if that resolves the issue. Disabling your VPN is a simple process that doesn’t take much time at all.

  • First, make sure you know what type of VPN connection you have and how it was set up on your device. You might need to consult with someone who knows more about computers or networks than you do if this is confusing for you.
  • Once you understand what kind of connection it is, go ahead and click on the icon for it in your system tray or access it through its settings menu. From there, look for an option like Disable/Turn Off/Exit or something similar.
  • Click that button and then try accessing the internet again via Ethernet port; chances are good that it will work now! So don’t worry if nothing else has worked so far – disabling your VPN just might be exactly what’s needed to get everything working properly again.

9. Disable Your Proxy

Having taken the steps to disable your VPN, it’s now important to make sure that any proxy settings are also disabled.

A proxy is a server that acts as an intermediary between you and the websites you visit. It can be useful for certain situations, but in this case it may be causing problems with your Ethernet connection.

We’ll take a look at how to disable a proxy on both Windows and Mac computers. If you’re using Windows, the easiest way to check if your computer has any proxies enabled is by going into your browser settings or internet options page.

Here, scroll down until you see the section labeled ‘Connection.’ If there is anything listed under ‘Proxy Server,’ then a proxy may be enabled on your computer and could be interfering with your Ethernet connection. If so, simply uncheck the box next to ‘Use Proxy Server’ and click ‘OK.’

Now that you’ve checked for any active proxies on your computer, it’s time to ensure that they don’t automatically turn back on again when restarting your machine.

To do this, go into your control panel and search for Internet Options under Network Connections. Once there, select the Connections tab and choose LAN Settings from the menu at the bottom of the window.

Uncheck all of the boxes here before clicking OK and closing all windows – this will ensure no new proxies get turned back on when restarting or shutting down without having to manually disable them each time.

10. Modify Your Network Adapter Settings

You can further improve your connections by modifying your network adapter settings, allowing you to get the most out of both wired and wireless connections. By taking the time to make sure all available settings are correct, you can avoid a lot of potential issues with connecting to either type of connection.

Here are three easy steps that will help you increase the reliability of both:

  • Make sure DHCP is enabled for your Ethernet connection if it isn’t already.
  • Set up an IP address manually if necessary so that it’s consistent across different devices or networks.
  • Add an extra layer of security by enabling firewall settings on any device connected through Ethernet or WiFi, especially if you’re using public networks like those at coffee shops or libraries.

Making these changes will help ensure that your internet connection remains stable and secure while also helping give you better speeds when possible.

11. Reset Your IP Address

Resetting your IP address can help improve your connection, allowing you to get the most out of both wired and wireless connections. Whether you’re using ethernet or wifi, resetting your IP can make a big difference in how well the connection works. It’s an easy process that requires only a few steps to complete.

  • First, open the Start menu on your computer and select Control Panel. From there, locate Network and Internet and click on it to expand its options.
  • Next, choose Network Connections and then right-click on either Local Area Connection or Wireless Network Connection, depending on which type of connection you’re trying to reset.
  • Finally, select Properties from the list that comes up and choose Internet Protocol Version 4 (TCP/IPv4). Once selected, hit properties again before selecting Obtain an IP address automatically from the dropdown menu at the bottom of the box.

Hit OK when finished and restart your device for good measure – this should allow for a fresh start with your internet connection.

Taking these steps will give you a new IP address for whichever network adapter is being used – whether ethernet or wifi – so don’t be afraid to try this method if other solutions have failed!

However, it’s important to note that having an incorrect IP address could potentially cause major issues with your device or even prevent you from accessing certain websites or services online due to conflicts with firewall protocols; as such, always make sure you double-check any changes made before proceeding further!

12. Disable Your Wi-Fi and Re-enable it

Disabling and re-enabling your Wi-Fi can provide a much-needed boost to your connection, ensuring optimal performance. It may sound counterintuitive, but the simple act of turning off and then back on again can often be enough to jumpstart sluggish connections.

So if you’re having trouble getting your Ethernet connection working, it might be worth giving this solution a try. If you’re not sure how to go about disabling and re-enabling your Wi-Fi, the process is actually quite easy.

All you have to do is find the network icon in the taskbar at the bottom right of your computer screen (it looks like two computers connected by arrows) and click on it. Then select ‘Disable’ from the list of available options; this should turn off your Wi-Fi temporarily.

After that, simply select ‘Enable’ from that same list to reconnect to your network again. This quick little fix can help get things running smoothly – just remember that it won’t solve every problem out there!

If disabling and re-enabling doesn’t work for you, there are likely more complex issues at play that require further troubleshooting or professional intervention.

13. Restore Your System to a Previous State

If you’re looking for a way to fix a problem on your computer, restoring your system to a previous state can be an effective solution. It involves rolling back the software and settings of your computer or device to an earlier version before the issue occurred. Here are some reasons why this might be beneficial:

  • It can help restore any corrupted files that may have caused the issue.
  • It’s relatively quick and easy.
  • It won’t affect data that was stored after the date of restoration.
  • It won’t require additional hardware or software installation.

Restoring your system to a previous state is not without its risks, however. If you don’t backup important files prior to restoring, it’s possible that they could be lost forever if something goes wrong in the process. Additionally, restoring your system could cause other software programs or drivers to become incompatible with their current versions and lead to further issues down the road.

That said, if done correctly, it offers a simple solution for those who are willing to take the risk of potential data loss in order to fix their current problem with their device or computer system.

When facing technical issues like Ethernet not working while Wi-Fi is functioning properly, taking a step back and considering whether restoring your system is worth it can be incredibly helpful when it comes time to make decisions about how best move forward with fixing them quickly and effectively!

Related: Internet connection limited access: What to do?

14. Check Your Router and Modem Settings

By checking your router and modem settings, you can take control of the situation and potentially rectify any issues that could be causing a disruption in your internet connection.

No need to wait around for someone else to come to the rescue – you have the power within reach to restore order in your digital world! Whether it’s resetting your router or adjusting the bandwidth settings, taking a look at what’s going on behind-the-scenes may reveal why your Ethernet is acting up while your WiFi works fine.

Going over each setting one by one can be tedious, but it’s worth it if you want reliable and secure access. Start with changing the passwords associated with both devices as a good security measure – no one should have access to them except you!

Also check out other settings like channel bonding, port forwarding, parental controls, MAC address filtering, etc. All of these options affect how data flows through your home network.

Taking this step means understanding more about how all of our digital technologies work together – knowledge is power! Armed with even just a little bit more information about networking technology can make all the difference when trying to troubleshoot an issue like this.

With a little bit of luck and some tinkering around with settings, soon enough you’ll be back online plus now equipped with another important skill set in life!

Related: Ethernet Port In Wall

15. Contact Your Internet Service Provider

Don’t let internet issues get you down – take control and reach out to your internet service provider to see what they can do.

So, if your ethernet is not working but wifi is, there are some steps you can take to troubleshoot the issue:

  • First, check the router and modem settings.
  • Consider contacting your internet service provider.
  • Try resetting or replacing any hardware components that might be malfunctioning.

Struggling with network connectivity can be frustrating, but don’t give up hope! Your internet service provider (ISP) will have a team of technical experts who can help diagnose and solve your problem quickly.

They may even be able to provide advice on how to improve overall connection speed and reliability in the future. What’s more, they may offer additional services or products that could benefit you in other ways – such as faster download speeds or advanced security protection for added peace of mind.

Reach out to the customer support team at your ISP today – it could make all the difference when it comes to getting back online fast!

They’ll be able to take a comprehensive look at your account details and determine any potential causes behind why your ethernet isn’t working while wifi is still functioning properly.

Get ready for a world of smooth streaming and lag-free gaming again!


I’ve gone through all the steps that you could try to sort out the ethernet issue. If you are still have issues, would recommend getting in touch with a WiFi technician near you.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...