13 Ways to Fix the DNS_PROBE_STARTED Error on Google Chrome


Experiencing the DNS_PROBE_STARTED error can be incredibly frustrating. It’s an issue that often pops up when your device struggles to connect with a DNS server. This article is here to demystify this common problem, providing you with clear-cut solutions on how to efficiently diagnose and fix it.

Ready for a smoother browsing experience? Let’s dive in!

Understanding the Common Causes of the DNS_PROBE_STARTED Error

The dns_probe_started error can be caused by various issues, including DNS server problems, network connectivity issues, and incorrect DNS settings.

DNS server issues

DNS server issues can disrupt your browsing experience. These problems often arise when your computer fails to connect to a DNS server, which plays an integral role in transforming domain names into IP addresses for seamless web navigation.

The failure can be due to several factors, including misconfiguration of DNS settings or a downed DNS server. Rectifying these errors might necessitate adjusting network settings on your device or resorting to a few troubleshooting strategies such as refreshing the DNS cache using command prompts, clearing browser caches and cookies, or even recalibrating firewall and antivirus software that may interfere with connectivity.

Network connectivity problems

Network connectivity problems often ignite the DNS_PROBE_STARTED error. This debilitating issue is most commonly experienced when your computer fails to connect with a DNS server during web surfing escapades.

Several factors can cause this; a possible misconfiguration of network or DNS settingsissues with antivirus software, or even a downed DNS server. Understanding these root causes aids in proactively troubleshooting and resolving such errors.

A robust internet connection serves as the bedrock for smooth online browsing; any instability or weak signals can trigger an avalanche of DNS errors. From temporary disruptions due to service provider glitches to more permanent hurdles like faulty wifi routers, many elements can throw your network connectivity off balance.

And while antivirus software plays a key role in fortifying digital security walls, sometimes it might interfere with normal networking operations, leaving you grappling with persistent DNS errors.

Incorrect DNS settings

If your computer is configured with incorrect DNS addresses, it may struggle to resolve website names into IP addresses, resulting in a failed connection or this specific error.

Even though these mumbo-jumbo technical terms sound intimidating, they’re simply ways computers talk with each other on the internet. It’s like trying to find a hotel through wrong coordinates — you’ll end up lost or arriving at an entirely different location than intended! Thus, having correct DNS settings is crucial for smooth browsing and preventing occurrences of such annoying errors that can disrupt your online activities.

This can also cause ERR_TIMED_OUT errors in Google Chrome.

Troubleshooting Steps for Resolving the DNS_PROBE_STARTED Error

1. Check internet connection

stable and reliable internet connection is crucial for proper DNS server communication.

Make sure that you are connected to a network and that there are no connectivity issues with your router or modem. You can also try restarting your router or modem to establish a fresh connection.

By ensuring a strong internet connection, you can eliminate one potential cause of the error and pave the way for further troubleshooting steps towards resolving this issue efficiently.

2. Clear DNS cache

This can help in refreshing the DNS settings and resolving any issues that may be causing the error. Here’s how you can clear the DNS cache:

  1. Open a command prompt window on your computer.
  2. Type “ipconfig /flushdns” and press Enter.
  3. Wait for the command to run and complete successfully.
  4. Once done, restart your computer to apply the changes.

3. Reset TCP/IP stack

  1. Press the Windows key + X on your keyboard and select “Command Prompt (Admin)” from the menu that appears.
  2. In the Command Prompt window, type the following command and press Enter: “netsh int ip reset”
  3. Wait for the command to run and finish executing. It may take a few moments.
  4. Once the command completes, restart your computer.

4. Flush DNS settings

Here’s how to do it:

  1. Open the Command Prompt as an administrator. You can do this by searching for “Command Prompt” in the Start menu, right-clicking on it, and selecting “Run as administrator.”
  2. In the Command Prompt window, type the following command and press Enter:
  3. Wait for the process to complete. You should see a message confirming that the DNS Resolver Cache has been successfully flushed.
  4. Close the Command Prompt and restart your computer.

5. Disable VPN or proxy settings

One of the troubleshooting steps you can take is to disable VPN or proxy settings. These settings can sometimes interfere with the DNS resolution process and cause the error to occur. Here’s how you can do it:

  1. Open your computer’s network settings by clicking on the network icon in the taskbar.
  2. Select “Network & Internet Settings” from the dropdown menu.
  3. In the settings window, click on “VPN” or “Proxy” on the left – hand side.
  4. Disable any active VPN connections by toggling them off or disconnecting from them.
  5. If you’re using a proxy server, click on “Proxy” and turn off any active proxy settings.

6. Restart Router and Modem

This simple action can often help in establishing a fresh connection between your computer and the DNS servers. Here are the steps to follow:

  1. Turn off both your router and modem by unplugging them from the power source.
  2. Wait for about 30 seconds before plugging them back in.
  3. Once they are powered on, give them a few minutes to initialize and establish a connection.
  4. After that, try accessing the website or browsing the internet again to see if the error persists.

7. Restart DNS Server

This can help refresh the connection and resolve any temporary issues. Here are the steps to follow:

  1. Access the computer or server where the DNS server is running.
  2. Open the command prompt or terminal on the computer.
  3. Type “services.msc” and press Enter to open the Services window.
  4. Scroll down and find the DNS Server service in the list.
  5. Right – click on the DNS Server service and select Restart.
  6. Wait for a few moments as the service stops and then starts again.
  7. Once the service has successfully restarted, close the Services window.
  8. Try accessing websites or browsing again to check if the error has been resolved.

8. Disable antivirus/antimalware

  1. Open the antivirus/antimalware software on your computer.
  2. Look for options related to network or internet protection.
  3. Temporarily disable the real – time scanning or firewall features.
  4. Save the changes and exit the antivirus/antimalware software.
  5. Restart your browser and check if the is resolved.

9. Use Google DNS

Google provide one of the most reliable DNS servers at no cost.

  1. Open the Network and Internet settings on your device.
  2. Go to the network connection settings or Wi – Fi settings.
  3. Locate the DNS server settings or DNS configuration option.
  4. Replace the default DNS server address with the following Google DNS addresses:
  • Preferred DNS Server:
  • Alternate DNS Server:
  1. Save your changes and exit the settings menu.
  2. Restart your device to allow the new DNS settings to take effect.

Fix the DNS_PROBE_STARTED Error in Google Chrome

Discover these effective methods to resolve the issue and get back to browsing seamlessly.

Keep reading for more helpful tips and troubleshooting steps.

1. Clear browsing data

Here’s how you can do it:

  1. Open Google Chrome browser.
  2. Click on the three-dot menu icon in the top-right corner.
  3. Select “More Tools” from the drop – down menu.
  4. Choose “Clear browsing data” from the expanded list.
  5. In the pop – up window, select the time range for which you want to clear the data (e.g., “Last hour,” “Last 24 hours,” “All time”).
  6. Check the boxes next to “Browsing history,” “Cookies and other site data,” and “Cached images and files.” You can also select additional options if desired.
  7. Click on the “Clear data” button.

2. Disable browser extensions

  1. Open Google Chrome.
  2. Click on the three dots at the top right corner of the browser window to open the Chrome menu.
  3. From the dropdown menu, select “More tools” and then “Extensions.”
  4. You will be taken to a page that lists all your installed extensions.
  5. To disable an extension, simply toggle off the switch next to it.
  6. Disable all the extensions one by one by toggling off their switches.

3. Reset Chrome settings

Here’s how to do it:

  1. Open Google Chrome.
  2. Click on the three – dot menu icon in the top right corner of the browser window.
  3. From the drop – down menu, select “Settings.”
  4. Scroll down and click on “Advanced” to expand additional options.
  5. Under the “Reset and clean up” section, click on “Restore settings to their original defaults.”
  6. A confirmation pop – up will appear. Click on “Reset settings” to confirm.

4. Update Chrome browser

  • Make sure you have the latest version of Google Chrome installed on your computer.
  • Open Chrome and click on the three – dot menu icon in the top right corner.
  • From the dropdown menu, select “Help” and then “About Google Chrome.”
  • A new tab will open, and Chrome will automatically check for updates.
  • If there are any updates available, they will be downloaded and installed automatically.
  • Once the update is complete, relaunch Chrome to apply the changes.
  • Updating your browser can help resolve compatibility issues and ensure that you have all the latest bug fixes and security patches.

Fix DNS_PROBE_STARTED Error in Windows

1. Reset network settings and DNS Address

Here’s how you can reset your network settings:

  1. Open the Control Panel on your Windows computer.
  2. Click on “Network and Internet” or “Network and Sharing Center”.
  3. Select “Change adapter settings” from the left – hand menu.
  4. Right – click on your active network adapter and select “Properties”.
  5. In the Properties window, scroll down and find the “Internet Protocol Version 4 (TCP/IPv4)” or “Internet Protocol Version 6 (TCP/IPv6)” entry.
  6. Select the entry and click on the “Properties” button.
  7. In the next window, select the option to obtain an IP address automatically or use a preferred DNS server.
  8. If you choose to use a preferred DNS server, enter the DNS server address provided by your internet service provider or use a public DNS server like Google DNS (
  9. Click “OK” to save your changes and close all open windows.
  10. Restart your computer to apply the new network settings.

2. Use Windows Network Diagnostics tool

Here’s how:

  1. Right-click on the network icon in your taskbar and select “Troubleshoot problems” from the drop-down menu.
  2. The Windows Network Diagnostics tool will automatically run a scan to detect any network – related issues.
  3. Follow the on – screen instructions provided by the tool to troubleshoot and fix any identified problems.
  4. The tool may suggest various solutions such as resetting your network adapter, checking for driver updates, or restarting your router/modem.
  5. Implement the recommended fixes and continue with any additional steps that may be provided.

3. Update / Reinstall the network driver

Updating network drivers is an essential step in resolving the dns_probe_started error. By ensuring that your network drivers are up to date, you can improve connectivity and address any compatibility issues that may be causing the error. Here’s how to update network drivers:

1. Identify the network adapter:

  • Open Device Manager by pressing Win + X and selecting “Device Manager.”
  • Expand the “Network adapters” section.
  • Note down the name of your network adapter.

2. Download the latest driver:

  • Visit the official website of your computer manufacturer or the network adapter manufacturer.
  • Locate the support or download section and search for your specific model or network adapter.
  • Download the latest driver for your network adapter.

3. Install the updated driver:

  • Double – click on the downloaded driver file to begin installation.
  • Follow any on – screen instructions provided by the installer.
  • Restart your computer after successfully installing the updated driver.

4. Verify driver installation:

  • Open Device Manager again and expand “Network adapters.”
  • Right – click on your network adapter and select “Properties.”
  • Go to the “Driver” tab and check if the driver version has been updated.

Fixing the DNS_PROBE_STARTED Error in Mac

1. Flush DNS cache on Mac

Flushing the DNS cache helps clear any outdated or incorrect information that might be causing the error. Here’s how you can do it:


  1. Open the Terminal on your Mac by going to Applications > Utilities > Terminal.
  2. In the Terminal window, type the following command and press Enter:
  3. You will be prompted to enter your administrator password. Type it in and press Enter.
  4. After entering the password, you won’t see any confirmation message, but the DNS cache will be flushed.

2. Change DNS server settings on Mac

Follow these steps:

  1. Open the “System Preferences” on your Mac.
  2. Click on “Network.”
  3. Select your active network connection (Wi – Fi or Ethernet).
  4. Click on “Advanced” at the bottom – right corner.
  5. Go to the “DNS” tab.
  6. In the left panel, click on the “+” sign to add a new DNS server.
  7. Enter a new DNS address (such as Google’s public DNS: or
  8. Click on “OK” and then click on “Apply.”

3. Update macOS

To fix the dns_probe_started error on your Mac, updating macOS is a crucial step. Here are the steps to update your macOS:

  1. Go to the Apple menu and click on “System Preferences.”
  2. Choose “Software Update” from the available options.
  3. If an update is available, click on “Update Now” to start the update process.
  4. Follow the on – screen instructions and allow your Mac to download and install the latest updates.
  5. Once the update is complete, restart your computer.

Fixing the DNS_PROBE_STARTED Error in Android

1. Restart Android device

This can help refresh the network settings and establish a new connection with the DNS servers. Here’s a step-by-step guide on how to restart your Android device:

  1. Press and hold the power button on your device.
  2. A menu will appear on the screen with different options.
  3. Tap on “Restart” or “Reboot” from the menu.
  4. Your device will begin shutting down and automatically turn back on after a few seconds.
  5. Once your device has restarted, try accessing the internet or visiting the website again to check if the dns_probe_started error has been resolved.

2. Clear DNS cache on Android

Clearing the DNS cache can help refresh the connection between your device and the DNS servers, potentially resolving any issues causing the error. Here’s how you can clear the DNS cache on Android:

  1. Open the Settings app on your Android device.
  2. Scroll down and tap on “Network & internet.”
  3. Tap on “Advanced” or “More” (depending on your Android version).
  4. Select “Private DNS” or “Private DNS provider hostname.”
  5. If you have a custom DNS server configured, make note of its hostname.
  6. Toggle off the private DNS option if it is enabled.
  7. Tap on “Wi-Fi” or “Mobile network” (depending on your connection).
  8. Tap and hold on your connected network until a menu appears.
  9. Select “Modify network” or “Network settings.”
  10. Tap on “Show advanced options.”
  11. Look for the option to configure your IP settings (DHCP, static, or manual).
  12. Choose either DHCP or static IP settings.
  13. Tap and hold on DHCP (or static) until a menu appears.
  14. Select “Forget network” or “Reset settings.”
  15. Reconnect to your Wi-Fi network by entering your credentials.

3. Change DNS server on Android

  1. Open the Settings app on your Android device.
  2. Tap on “Wi-Fi” or “Network & Internet,” depending on your Android version.
  3. Find and tap on your connected Wi-Fi network.
  4. Tap on “Advanced” or the gear icon to access advanced settings.
  5. Scroll down and locate the “IP settings” or “Static IP” option.
  6. Change it from “DHCP” to “Static.”
  7. In the DNS 1 and DNS 2 fields, enter the new DNS server addresses.
  • You can use Google’s public DNS servers:
  • DNS 1:
  • DNS 2:
  • Alternatively, you can use other popular DNS servers like Cloudflare:
  • DNS 1:
  • DNS 2: 1.0.0
  1. Save the changes by tapping on “Save,” “Apply,” or a similar option.
  2. Disconnect and reconnect to your Wi-Fi network for the changes to take effect.

Fixing the DNS_PROBE_STARTED Error in iOS

1. Reset network settings on iOS

This can help fix any misconfigurations or conflicts that may be causing the issue. Here are the steps to reset network settings on iOS:

  1. Go to the Settings app on your iOS device.
  2. Scroll down and tap on “General.”
  3. Scroll to the bottom and select “Reset.”
  4. Tap on “Reset Network Settings.”
  5. Enter your passcode if prompted.
  6. Confirm the reset by tapping “Reset Network Settings” again.

2. Change DNS settings on iOS

Follow these steps:

  1. Go to “Settings” on your iOS device.
  2. Scroll down and tap on “Wi-Fi”.
  3. Find your connected Wi-Fi network and tap on the “i” icon next to it.
  4. Tap on “Configure DNS”.
  5. Choose “Manual” from the options.
  6. Tap on “Add Server” and enter the IP address of a reliable DNS server (e.g., Google DNS: or OpenDNS:
  7. Tap “Save” to apply the changes.
  8. Restart your iOS device.

3. Restart iOS device

This simple action can help refresh network settings and resolve any temporary issues causing the error. Here’s how you can do it:

  1. Press and hold the power button until the “slide to power off” option appears on your screen.
  2. Slide the power icon from left to right to turn off your device.
  3. Wait for a few seconds, then press and hold the power button again until you see the Apple logo appear on your screen.
  4. Release the power button and wait for your iOS device to restart.

Also Read: Fix Your Network Preferences Prevent Content from Loading Privately Error in Mac


In conclusion, the dns_probe_started error can be frustrating when trying to browse the internet or access a website. However, by following the troubleshooting steps outlined in this article, you can resolve this issue and get back to a smooth browsing experience.

Remember to check your network connectivityclear DNS cache, and update your browser and network settings. If the problem persists, don’t hesitate to seek professional help or contact your hosting provider for assistance.

With these tips in mind, you’ll be able to overcome the dns_probe_started error with ease.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...