11 Ways to Fix Power Surge on USB Port in Windows 10/11/8.1/7

fix-power-surge-on-usb-port

Have you experienced the frustrating “power surge on USB port” error on your Windows computer? This nagging problem often occurs when a USB device demands more power than your port can provide.

This article is packed with valuable insights and simple solutions to help you effectively fix this issue, restoring smooth operation of your peripherals. Ready for some tech-savvy troubleshooting? Let’s dive right in!

Key Takeaways

  • Power surges on USB ports can occur when a device demands more power than the port can provide, potentially damaging your devices.
  • Symptoms include error messages and automatic disconnection of devices.
  • Troubleshooting methods include disconnecting all peripherals, using the reset option in Device Manager, disabling selective suspend settings, and unchecking power-saving options.
  • It’s important to identify any faulty peripherals causing the power surge before trying any troubleshooting methods. Seek professional help if these steps fail or if there are physical damages to the port.
  • This can also occur if the USB device needs more power or the USB device has malfunctioned

Understanding Power Surges on USB Ports in Windows 10

Causes of Power Surges on USB Ports

Power surges often occur when an unknown USB device demands more energy than a port can supply.

For context, while USB 2.0 provides a current flow of 500mA (a total output of 2.5W), like its siblings, USB 3.0 and 3.1 offer slightly higher – delivering currents up to 900mA with a maximum output tied at around 4.5W.

USB devices are engineered to operate within these restrictions; however, exceptions exist where cost-conscious peripherals may flout these limits—placing unnecessary strain on your system.

A power surge occurs as these rouge peripherals draw more power than the port can handle—prompting Windows’ operating systems into sounding the alarm bells by disabling the culprit port in a bid to stem potential damages that would have occurred if left undetected.

Identifying such offending peripherals becomes vital—with automatic disconnection being one possible sign exhibiting their guilt in triggering power spikes on USB ports,

Symptoms

Recognizing symptoms of power surges on USB ports is pivotal to ensuring the longevity of your devices. One primary indicator is an abrupt error message popping up.  This means that a connected device demands more power than the port can supply, which highlights potential risks and malfunction.

Another symptom could be casual disconnection or inconsistency in performance from one or more of your USB peripherals. If you’re noticing irregularities with your peripheral’s functionality, it might not be the device itself but rather a sign of disturbance in USB power supply.

Defining these signs early can aid in intercepting any long-term damage caused by unseen electrical overloads within your system.

Another common symptom we have noticed is USB Error Code 52.

Potential Damage to Devices

Potential damages to devices caused by power surges on USB ports can be vast and varied. The surge may result in the USB port or the device itself becoming non-operational, causing loss of hard drive data or even compromising your computer’s motherboard.

A key reason for damage is often a USB device drawing more power than the port can handle, leading to what Windows identifies as a potential power surge before disabling the port.

While USB protocols are designed with certain current limitations – 500mA for USB 2.0 and 900mA for newer versions like USB 3.0 and 3.1 – not all peripherals adhere to these specifications meticulously.

Low-quality headphones or other inexpensive peripherals might exceed these constraints, creating an excess power consumption on your USB ports that invokes this dreaded error message. It’s critical to note that in some cases damage might already be inflicted before the operating system detects and alerts you about the power surge.

7 Ways to Fix Power Surge on USB Port Error

1. Disconnecting All USB Peripherals

This helps to identify if any of the connected devices are causing the issue. Here’s how you can do it:

  1. Unplug all USB devices connected to your computer.
  2. This includes devices like external hard drives, printers, scanners, keyboards, and mice.
  3. Make sure to disconnect both USB-A and USB-C cables.
  4. Once all the peripherals are disconnected, restart your computer.
  5. After the computer restarts, check if the power surge error message still appears.

2. Using the Reset Option

One of the troubleshooting methods you can try is using the reset option. Here’s how to do it:

  1. Disconnect all USB peripherals: Start by disconnecting all USB devices connected to your computer.
  2. Go to Device Manager: Open the Device Manager by right-clicking on the Windows Start button and selecting “Device Manager” from the menu.
  3. Expand Universal Serial Bus controllers: In the Device Manager window, find and expand the category called “Universal Serial Bus controllers”.
  4. Find and reset USB Root Hub: Look for an option labeled “USB Root Hub” (you may see multiple entries). Right-click on each USB Root Hub and select “Properties” from the context menu.
  5. Reset each USB Root Hub: In the Properties window, go to the “Power Management” tab and uncheck the box that says “Allow the computer to turn off this device to save power”. Click “OK” to save the changes.
  6. Repeat for all USB Root Hubs: Repeat steps 4-5 for each USB Root Hub listed in the Device Manager.
  7. Restart your computer: After resetting all USB Root Hubs, restart your computer and check if the error persists.

3. Disabling Selective Suspend Settings

Here’s how:

  1. Open the Control Panel by searching for it in the Windows search bar.
  2. In the Control Panel, navigate to the Power Options.
  3. Click on “Change plan settings” next to your selected power plan.
  4. Then click on “Change advanced power settings”.
  5. In the Power Options dialog box, scroll down and find “USB settings“.
  6. Expand “USB settings” and then expand “USB selective suspend setting“.
  7. Change both options to “Disabled”.
  8. Click “Apply” and then “OK” to save the changes.

4. Unchecking Power Saving Options

Here’s how to do it:

  1. Open the Control Panel on your Windows computer.
  2. Go to “Power Options” and click on it.
  3. Look for the current power plan that is selected (usually marked with a checkmark) and click on “Change plan settings” next to it.
  4. On the next screen, click on “Change advanced power settings.”
  5. A new window will open with advanced power settings. Look for the “USB settings” option and expand it.
  6. Find the “USB selective suspend setting” and double – click on it.
  7. Another window will appear with options to enable or disable this feature for both plugged in and battery modes. Make sure both are set to “Disabled.”
  8. Click “OK” to save the changes.

5. Tweak the Power Management Settings of USB Controllers

This can help prevent the error message from appearing repeatedly. Here’s how:

  1. Open the Device Manager by searching for it in the Windows search bar.
  2. Expand the “Universal Serial Bus controllers” category.
  3. Right – click on each USB controller listed and select “Properties”.
  4. In the properties window, go to the “Power Management” tab.
  5. Uncheck the option that says “Allow the computer to turn off this device to save power”.
  6. Click “OK” to apply the changes.

6. Run the Hardware Troubleshooter

The hardware troubleshooter is a built-in tool in Windows that can automatically detect and fix common hardware issues. Here’s how you can use it to troubleshoot power surge errors on USB ports:

  1. Press the Windows key + I on your keyboard to open the Settings app.
  2. Click on “Update & Security.”
  3. In the left sidebar, select “Troubleshoot.”
  4. Scroll down and click on “Hardware and Devices” under “Find and fix other problems.”
  5. Click on the “Run the troubleshooter” button.
  6. Wait for Windows to detect any hardware issues and provide solutions.
  7. Follow any prompts or instructions provided by the troubleshooter to fix identified problems.

7. Use a Powered USB Hub

powered USB hub can be a helpful solution when dealing with power surges on USB ports. It provides an external power source that can supply enough power to all connected devices. Here’s how it can assist in troubleshooting power surge issues:

  • Connect the problematic USB device to the powered USB hub instead of directly to the computer’s USB port.
  • The powered hub draws its power from an electrical outlet, allowing it to provide a stable and reliable power source for the connected devices.
  • By using a powered hub, you eliminate the risk of drawing excessive power from the computer’s USB port, which can lead to power surges.
  • The powered hub acts as an intermediary between your computer and USB devices, protecting your computer’s ports from potential damage caused by excessive power consumption.
  • Ensure that the hub has adequate capacity to handle all the devices you wish to connect.
  • Use high – quality hubs from reputable brands to ensure stable and safe power distribution.
  • Be mindful of any additional equipment or peripherals connected to the powered hub that may also draw significant amounts of power.

8. Resetting USB Ports in Windows

Resetting USB ports in Windows can be an effective solution to fix power surge issues on USB ports.

How to Reset USB Ports in Windows

Is your USB port acting up? Experiencing power surges can be frustrating, but fortunately, there are ways to resolve this issue. Here’s a step-by-step guide on how to reset USB ports in Windows:

  1. Unplug all USB peripherals: Disconnect any devices connected to the USB ports on your computer.
  2. Restart your computer: Rebooting your system can help clear any temporary glitches or conflicts.
  3. Use the Device Manager: Open the Device Manager by right-clicking on the Start button and selecting “Device Manager” from the menu.
  4. Find Universal Serial Bus controllers: Expand the “Universal Serial Bus Controllers” category.
  5. Disable then re-enable USB controllers: Right-click on each USB controller listed under this category and select “Disable device.” After disabling all USB controllers, right-click again and choose “Enable device.”
  6. Update USB controller drivers: Right-click on each USB controller and select “Update driver.” Follow the prompts to update the drivers or search online for updated versions.
  7. Check for Windows updates: Keeping your operating system up to date is essential for optimal performance. Go to Settings > Update & Security > Windows Update and click on “Check for updates.”
  8. Reset BIOS/UEFI settings: If none of the previous steps worked, you may need to reset your computer’s BIOS or UEFI settings. Access these settings during startup by pressing a specific key (often Del or F2). Look for options related to USB configuration and restore default settings if available.

Potential Risks and Precautions

Resetting USB ports in Windows can be a helpful solution for fixing power surge issues. However, it’s important to be aware of potential risks and take necessary precautions while performing this troubleshooting method.

Resetting USB ports in Windows may cause temporary disruption or loss of data transfer between connected devices. To prevent any data loss or damage, make sure to save your work before proceeding with the reset.

Additionally, ensure that you have the latest backup of your important files just in case anything goes wrong during the process. It’s also advisable to disconnect any valuable or sensitive devices from the USB ports before resetting to avoid potential harm or unintended consequences.

USB port reset precautions include being cautious about potential electrical hazards associated with touching exposed metal connectors on the devices or cables when they are plugged into a live USB port during a power surge situation.

Always ensure that you handle cables and peripherals carefully to avoid any accidental contact with exposed wiring or conductive materials inside the device casing. If you’re uncertain about how to safely reset USB ports on your specific computer model, consult the manufacturer’s documentation or seek professional assistance to minimize risks and ensure proper handling.

9. Update and Reinstall USB Controller Drivers

Updating your USB drivers can be an effective solution for fixing power surge issues on USB ports. Here are the steps to update your USB controller drivers:

  1. Open the Device Manager by pressing the Windows key + X and selecting “Device Manager” from the menu.
  2. Expand the “Universal Serial Bus controllers” category.
  3. Right – click on each USB controller listed under this category and select “Update driver.”
  4. Choose the option to search automatically for updated driver software.
  5. Wait for Windows to search and install any available updates for your USB controller drivers.
  6. Restart your computer once the driver updates are installed.

10. Testing USB Ports with Different USB Devices

To identify faulty USB ports, you can test them with different devices by connecting known working devices one at a time and checking if they function properly without any issues.

Identifying Faulty USB Ports

Here are some steps to help you identify faulty USB ports:

  1. Check for physical damage: Inspect the USB port for any visible signs of damage such as bent or broken pins, loose connections, or debris blocking the port.
  2. Test with different devices: Plug a known working device into the suspected faulty USB port and see if it is recognized by the computer. If the device fails to be recognized, it could indicate a problem with the port.
  3. Use Device Manager: Open Device Manager on your Windows computer and expand the “Universal Serial Bus controllers” category. Look for any warning icons or exclamation marks next to USB controllers or hubs, which could indicate issues with specific ports.
  4. Check power output: Using a USB power meter or multimeter, measure the voltage and current output of the suspected faulty port. Compare these measurements to the standard specifications mentioned earlier in our blog.
  5. Use diagnostic software: There are various diagnostic tools available online that can help identify faulty USB ports. These software programs can analyze the performance and functionality of each port and provide detailed reports on any issues found.

Testing with Known Working Devices

Here’s how you can do it:

  1. Connect a known working USB device, such as a mouse or keyboard, to each USB port on your computer one by one.
  2. Check if the device is recognized and functions properly when connected to each port.
  3. If the device works smoothly on all ports except for one, it could indicate that the problematic port has an issue.
  4. Repeat the process with other known working devices to confirm whether the problem is specific to a particular USB port or related to all ports.

11. Resetting BIOS/UEFI Settings

Resetting these settings may help fix any misconfigurations or conflicts that are causing the error.

Accessing BIOS/UEFI Settings

To access the BIOS/UEFI settings on your computer, follow these simple steps:

  1. Restart your computer.
  2. As soon as it starts up, look for a message on the screen that says “Press [key] to enter setup” or something similar. The specific key may vary depending on your computer’s manufacturer, but common keys are F2, F10, and Del.
  3. Press the designated key to enter the BIOS/UEFI setup menu.
  4. Once inside the setup menu, navigate using the arrow keys on your keyboard.
  5. Look for a section related to USB or peripheral settings. The exact location may differ depending on your motherboard model and BIOS version.
  6. Within this section, you should find options related to USB power or USB ports.
  7. Adjust the settings according to your requirements. For example, you may have the option to enable/disable USB power management features or change the current limit for USB ports.
  8. Save any changes you made by selecting the appropriate option in the BIOS/UEFI menu (often labeled “Save and Exit”).
  9. Allow your computer to reboot normally.

Resetting USB-Related Settings

Here’s how you can do it:

  1. Disconnect all USB peripherals from your computer.
  2. Open the “Device Manager” by right-clicking on the Windows Start button and selecting it from the list.
  3. In the Device Manager window, expand the “Universal Serial Bus controllers” category.
  4. Right – click on each USB controller listed under this category and select “Uninstall device.”
  5. A warning prompt will appear asking if you want to uninstall the device. Select “Uninstall” to proceed.
  6. Once you have uninstalled all USB controllers, restart your computer.
  7. Upon restarting, Windows will automatically reinstall the USB controllers with their default settings.

When to Seek Professional Help

If DIY steps fail to resolve the error or if there are physical damages, it is advisable to seek professional help from a PC Technician.

When DIY Steps Don’t Work

If you’ve tried all of the troubleshooting methods mentioned above and are still experiencing such issues on your USB port, it may be time to seek professional help. Sometimes, these errors can be caused by more complex hardware or software problems that require specialized knowledge to fix.

Professional technicians have the expertise and tools necessary to diagnose and resolve these issues effectively. Additionally, if there are physical damages to your USB port or peripheral devices, it’s best to let professionals handle the repair work.

Don’t hesitate to reach out for assistance when DIY steps don’t yield the desired results.

If There Are Physical Damages

Physical damages to USB ports can occur due to various reasons, such as accidental dropsbent pins, or excessive force while inserting or removing USB devices. These damages can directly affect the functionality of the port.

If you notice physical damage on your USB port, it is crucial to seek professional help for repair or replacement. Attempting DIY fixes without proper knowledge and expertise can further worsen the situation and potentially cause more harm than good.

So, if there are physical damages to your USB port, it’s best to leave it in the hands of professionals who can assess and resolve the issue effectively.

Personal Experience

About a month ago, I had a client having a similar issue. I was able to fix it by the process mentioned in Step 8!

Conclusion

In conclusion, encountering a power surge on a USB port can be frustrating, but with the right troubleshooting methods and precautions, it is possible to fix the issue. By disconnecting all peripheralsusing the reset optiondisabling selective suspend settings, and updating USB controller drivers, you can resolve the error.

However, if these steps fail or if there are physical damages to the port, seeking professional help may be necessary. Remember to always take preventative measures and ensure your USB devices comply with power limitations to prevent future such issues.

FAQs

1. What causes a power surge on a USB port?

A power surge on a USB port can be caused by several factors, such as faulty or damaged USB devices, an overloaded power supply, or an unstable electrical current.

2. How can I fix it?

To fix a power surge on your USB port, you can try unplugging all connected USB devices and restarting your computer. If the issue persists, you may need to update your device drivers or check for any hardware malfunctions.

3. Is it safe to continue using a USB port after experiencing this?

It is generally safe to continue using a USB port after experiencing this once the issue has been resolved. However, if the problem persists or occurs repeatedly, it is recommended to seek professional assistance in order to avoid further damage to your devices.

4. Can using surge protectors prevent this on USB ports?

Yes, using surge protectors can help prevent and minimize the risk of power surges affecting your devices connected to USB ports. Surge protectors are designed to absorb excessive voltage and provide stable electricity flow to safeguard against damaging spikes in electrical currents.

Author:
I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...