Fix Roblox Error Code 403: 11 Proven Ways [2023]

11 Proven Methods To Fix Roblox Error Code 403

Are you having trouble playing Roblox and getting an error code 403?

Don’t worry, we’re here to help.

Error code 403 is a common issue for Roblox players, but it can be fixed with the right steps. 

Key Takeaways

  • Error Code 403 in Roblox is a common issue that indicates blocked access to game servers.
  • Troubleshooting steps such as reinstalling Roblox, clearing cache and cookies, and checking network settings can help fix Error Code 403.
  • Error Code 403 can be caused by server maintenance or downtime, using a VPN connection, corrupted cache folder, slow DNS server, or hardware ban on the main account.
  • Additional fixes for Error Code 403 include logging out and logging back in, switching web browsers, disconnecting from VPN, temporarily disabling the antivirus program, and clearing cookies and cache of the browser.


If you’re playing Roblox, you may have encountered the 403 error code.

This issue is a common problem for players and can be an annoyance when trying to enjoy the game. The good news is that it’s fairly easy to fix this issue. By following some simple troubleshooting steps, you’ll be back playing in no time.

The 403 error code indicates that your device or browser is blocking access to the game servers.

To resolve this, try uninstalling and reinstalling Roblox on your device or clearing your browser’s cache and cookies before reloading the page again.

You should also make sure you are using an updated version of your device’s operating system or web browser as outdated versions could lead to issues with loading games on Roblox.

Another step that might help is disabling any extensions or plugins that could be interfering with the website’s functionality.

It could also be helpful to check if there are any errors in your network settings such as incorrect proxy settings which can cause problems with accessing certain websites including Roblox.

Lastly, try restarting both your computer and router as this often helps clear up connection issues.

What is Roblox error code 403?

Getting a 403 message can mean you don’t have permission to access the page.

This error appears on Roblox when clicking the Play button, and it’s usually accompanied by a note saying, ‘An error was encountered during authentication. Please try again.’

The root cause of this error is often one of these three things: maintenance or downtime on the Roblox server; using a VPN connection; or corruption in the Roblox cache folder.

Additionally, your current DNS server may be unstable which could also cause this issue.

To resolve this problem, first check if there are any announced downtimes for Roblox servers.

If not, then disable your VPN connection and try again. Next, clear out your cache folder and restart your computer to ensure that all corrupted data has been removed from the system. Finally, make sure that your DNS is stable before trying to get back into Roblox again.

In conclusion, getting an error code 403 means that you don’t have permission to access the page in Roblox and there are multiple possible reasons why this happens:

  • Server maintenance/downtime
  • Using a VPN connection
  • Corrupted cache folder or unstable DNS server

What Causes Error 403 in Roblox?

Corrupting the cache folder or having an unstable DNS server can lead to a 403 error.

If you have the desktop version of Roblox, deleting cached files will force Roblox to create a new cache and fix the issue.

When your default ISP-provided DNS server is slow, it translates into slower connection speeds which may trigger this error.

Additionally, if you’ve been hardware-banned then log out of your main account and create a new one – this should solve the problem.

Interfering VPN services connected to certain servers can also slow down connections enough that Error Code 403 appears.

Lastly, downtime or maintenance from Roblox’s servers can cause this error too; if so, wait until they come back online as checking on their website (Roblox Server Status) will give you more insight about any potential issues.

Here are some things you could do:

Before attempting any of the solutions, try logging out and back in again, switching web browsers, disabling your VPN program, or disabling your anti-virus program.

This may help resolve Error 403 in Roblox. Logging out and logging back in is a good starting point as it creates new cookies which will help fix corrupted login cookies.

If that doesn’t work, try using a different web browser as this might solve the issue for you.

It’s also possible that your current VPN connection is slowing down your connection and causing issues with Roblox; so, if that’s the case then disconnect from your VPN server or close the program altogether.

Lastly, some antivirus programs can interfere with apps like Roblox–so disable yours temporarily to see if that helps resolve Error 403 in Roblox.

Fix Roblox Authentication Failed Error Code 403 – 9 Methods

If your authentication fails, it could be causing Error Code 403. To fix this issue, you can try these steps:

  1. Ensure that you are entering the correct login credentials for Roblox. Double-check to make sure there are no typos or incorrect information in the username and password fields.
  2. Try resetting your network connection by restarting your modem and router. This will help clear any existing connections that may have been corrupted due to a slow internet connection or other technical issues.
  3. Clear the cookies and cache of your browser as it could also be clogging up the connection process when trying to authenticate with Roblox servers.

1. Check your network connection

Check your network connection to make sure it’s running smoothly, as a slow or unstable connection could be the cause of the issue.

To confirm this, run a speed test and see if your internet is running at an acceptable rate. If you’re still having trouble, try connecting to another network and see if that fixes the issue.




It can be incredibly frustrating when websites like Roblox don’t work properly due to error codes like 403.

However, by taking steps to check your network connection and ensure it is running correctly, you are more likely to find a solution quickly and get back into your favorite games.

If all else fails and the error code persists even after checking your internet connection, contact Roblox support for help troubleshooting the issue further.

They will be able to tell you what needs to be done to fix any technical glitches.

2. Check the Roblox Server Status

Head over to the server status page to see if any maintenance is going on that could be causing the issue.

Error code 403 is an indication that something isn’t quite right with the Roblox servers. There may be a maintenance issue or downtime, so it’s important to check for updates from time to time.

The Roblox server status page will provide you with all the information you need about any current issues.




It will let you know when the servers are facing any technical difficulties and also give you an estimate of how long they’re expected to last. This can help you decide whether it’s worth waiting it out or trying a different game until things get back to normal.

To access this page, just visit and make sure your network connection is strong enough for a good connection speed as well as stability.

3. Disable VPN Connections

If you’re using a VPN, it could be the cause of your issue – so disabling any active connections is worth a try.

To do this, open the Windows Settings and select Network & Internet. From there, you can turn off any active VPNs within the VPN option.

Alternatively, if you’re using a third-party application, look for an easy-to-spot button or option that will disable the connection.

Here are some ways to make sure you have no active VPNs:

  • Check all visible windows and menus for options related to turning off the connection
  • Search through your list of programs and applications for any VPN software
  • Audit any browser extensions that might have enabled a virtual private network without your knowledge

4. Clear the Roblox Cache Folder

To clear the cache folder, follow these steps:

  1. Press Win + X and follow the instructions.
  2. Alternatively, press Win + R to open the Run dialog box.
  3. Type %localappdata% and click OK.
  4. This will take you to the Local folder which contains all your installed application’s cache folders – including Roblox!
  5. Select everything in the Roblox folder by pressing Ctrl + A.
  6. Press Shift + Delete to delete it permanently.
  7. Repeat these steps for any errors related to 403.
  8. Restart your computer after deleting the contents of this folder.
  9. Check if the issue is fixed.

It’s important to note that deleting a cache folder does not affect its performance or data in any way. 

Following these steps should help you get back on track with Roblox quickly and easily!

5. Disable Your Anti-virus Program

If you’re having trouble with a certain app, disabling your anti-virus program could help.

If you are using Windows Defender, the process is straightforward.

First, open up the utility menu or quick access icons on the left side of the Start bar. Double-click on the Windows Defender symbol and select Virus & Threat Protection from the Security at a glance screen that appears.

From there, click on Manage Settings and turn off Real-time protection by clicking on its slider button. Remember to turn it back on once your issue has been resolved so you can remain protected against threats.

It’s important to note that even though disabling your anti-virus may resolve an issue with a certain app, it comes with risks of its own since your device will no longer be protected from potential cyber-attacks or malware while turned off.

So make sure to take appropriate precautions and disable your antivirus as a last resort after all other solutions have been exhausted.

6. Allow Roblox to Run Through the Firewall

Allowing Roblox through your firewall can help fix the issue.

To get started, press the Windows key and type “Control Panel” to open it. From there, go to System and Security and then Windows Defender Firewall.



Click “Allow an app or feature through Windows Defender Firewall” from the left sidebar. Here are four simple steps to allowing Roblox:

  1. Click “Change Settings”.
  2. Find “Roblox” under “Allowed Apps and Features”.
  3. If you find it, tick the boxes under Private and Public for Roblox.
  4. If you don’t find it, add it using the “Allow another app” option, then tick both boxes.

Once you have completed these steps, click OK to close the window. Then, launch Roblox again to check if the error persists. If it does, you may need to temporarily disable the Windows firewall.

7. Make The Switch to Google DNS

Switching to Google DNS is a simple way to improve the stability of your connection. All you need to do is follow these steps:

  1. Open the Power Menu and select Network Connections.
  2. Choose Advanced network settings.
  3. Expand the Wi-Fi option and click Edit next to More adapter options.
  4. Select Internet Protocol Version 4 (TCP/IPv4) and Properties.
  5. Choose the Use the following IP addresses button.
  6. Type in the Preferred DNS server box and in the Alternate DNS server box.
  7. Click OK to save the settings.
  8. Highlight Internet Protocol Version 6 (TCP/IPv6) and select Properties again.
  9. Type 2001:4860:4860::8888 in the Preferred DNS server box and 2001:4860:4860::8844 in the Alternate DNS server box.
  10. Click OK one last time to finish up this process and boost your connection speed with Google’s reliable servers!

8. Run SFC and DISM Scans

You can try running an SFC and DISM scan to fix the issue.

To run an SFC scan, open the Start Menu and search for Command Prompt. Right-click on it and select ‘Run as administrator’.

Type ‘sfc /scannow’ in the elevated Command Prompt window and press Enter. Wait until the scan is complete before restarting your computer.

If this doesn’t work, you’ll need to use the Deployment Image Servicing and Management (DISM) command line tool to restore system files.

Open Command Prompt with admin rights, type ‘DISM /Online /Cleanup-Image /ScanHealth’, then enter ‘Dism.exe/online/cleanup-image/restorehealth’.

After it’s done scanning, you should be able to play Roblox without encountering error code 403 again.

9. Make A Registry Edit

Now that you’ve tried the Google DNS solution, let’s move on to making a few registry edits to give the required permissions to important folders. It’s best to back up your registry before proceeding, just in case something goes wrong.

Here’s what you need to do:

  • Open the Start Menu type regedit and press Enter.
  • Right-click on the HKEY_CURRENT_USER folder in the left pane and choose Permissions from the context menu.
  • Check the Full Control box and then click Apply > OK.

Once you’ve done this, restart your computer and check if it resolves Roblox error code 403.

With these easy steps, you can quickly solve this issue without any hassles!

10. Reinstall Roblox

If all else fails, try uninstalling and reinstalling the program.

If you are still getting a Roblox error code 403, this is the best way to address the issue.

 Uninstalling will remove any corrupted or missing files that may have caused the error. Reinstalling will ensure that all of Roblox’s necessary components are in place and up to date.

To uninstall Roblox, go to your computer’s settings menu and select ‘Apps & Features’.

Select Roblox from the list of programs and press ‘Uninstall’.

Once uninstalled, go to the official website of Roblox and download a new copy of it for installation on your computer. After downloading, run it to install a fresh version of Roblox on your system.

This should resolve any issues caused by an incorrect or outdated installation of Roblox on your machine.

11. Try The Microsoft Store version Of Roblox





To fix the issue, try downloading the Microsoft Store version of the game.

It’s easy to do and it may be able to bypass the error code 403 that you’re experiencing.

Start by opening your Start Menu and typing “Microsoft Store” into the search bar.

Once it opens, look for Roblox in the store list and click on it. Then hit ‘Get’ to download and install Roblox onto your device.

After installation is complete, launch Roblox and click on ‘Signup.’

Create a new account through this process, then log in with your newly created account.

Finally, attempt to play the same game you were receiving errors from earlier – if successful, you should have no more issues! If not, try accessing it through the website instead of a browser.

Is error 403 an IP ban in Roblox?

No, error 403 is not an IP ban.

Several affected users have been able to play the Roblox game by using a Microsoft Roblox version and creating a new account, which indicates that this is not an IP ban but rather a browser ban.

Error 403 may be caused by misconfigured settings on the user’s computer or web browser, unauthorized access to certain content, or too many requests being sent from one network.

It is important to keep in mind that although error 403 may appear similar to an IP ban, it is instead due to other reasons such as misconfigured settings or unauthorized access.

It can be resolved by taking the necessary steps to identify the cause and rectifying it accordingly.

Can Roblox permanently ban you?

They can permanently ban you from Roblox if they find that you are engaging in extreme or repeated acts of cheating, hacking, harassment, or other forms of disruptive behavior.

This means that even if you have a temporary ban for minor infractions, it could turn into a permanent one if the offenses continue.

Once you are banned permanently, you will no longer be able to access Roblox and any of its features, such as games and chat.

It’s important to keep this in mind when using the service so that your account isn’t at risk of getting blocked forever.

To ensure this doesn’t happen, make sure that all activities on Roblox follow their Code of Conduct and Terms of Service.

If they find out about an incident of misconduct on your part, then they may take action accordingly.

So make sure to maintain good behavior when playing on this platform and don’t break any rules!

Appeal for a Ban

So, if you have already tried all the solutions and error code 43 persists, you may need to appeal for a ban.

This can be done by going to Roblox Support. Log in with your credentials and provide contact information along with the device used for playing Roblox games.

Then select “Moderation” followed by “Appeal Account”.

Here, briefly describe your issue and click Submit.

You will receive a response at your provided email address soon enough. Keep in mind that this method is only suitable for those who haven’t violated Roblox Community Standards as it won’t help otherwise.

Frequently Asked Questions

How Do I Know If I Have an Active VPN Connection?

To determine if you have an active VPN connection, first open your VPN software.

Once it is open, look for a message indicating that the connection has been established. You should also see a notification on the screen or an icon in the system tray that indicates the same.

If you are still unsure, try to access websites from different geographical locations. If they load without issue, then you can be sure that your VPN connection is active.

Can I Use a Different DNS Server Other Than Google?

Yes, you can use a different DNS server other than Google. Many people prefer to use their servers because it gives them more control over the domain name resolution process and their data privacy.

Additionally, some providers offer better performance or more features than Google’s public DNS.

If you choose to switch, simply configure your device or router with the new DNS server address instead of Google’s.

Keep in mind that choosing a specific DNS may limit compatibility with certain websites and services.

If you encounter this error, it’s important to check your settings and permissions to ensure that you have proper access rights for the resource you’re trying to reach.

How Do I Know if My Anti-Virus Program Is Interfering With Roblox?

If you’ve encountered an Error Code 403 while playing Roblox, it could be due to anti-virus interference.

To check if your anti-virus program is the cause of this issue, try disabling it temporarily and then launch Roblox.

If the error doesn’t appear when your anti-virus is disabled, you’ll know that it’s the problem.

You can also contact your anti-virus provider for further assistance if needed.

Be sure to disable your anti-virus temporarily and reenable it after you’re done troubleshooting or risk leaving yourself vulnerable to malicious software.

How Do I Check My Network Connection?

Checking your network connection is easy. To do so, open the Command Prompt on your computer and type in ‘ping’ without quotation marks.

If you get a successful response, it means that you have an active connection to the internet and can access Roblox servers.

However, if you receive an error message such as ‘Request timed out’, it indicates that your network is not properly connected to the internet or there might be some issue with your anti-virus program interfering with Roblox’s functions.


Error 403 in Roblox can be a frustrating experience, but it doesn’t have to be the end of your gaming fun. With some troubleshooting and the right steps, you can quickly get back into the game.

Remember that error 403 is not an IP ban or even a permanent ban from Roblox. If you find yourself facing a ban, there are ways to dispute it and appeal your case.

No matter what the cause of the error code 403 may be, take comfort in knowing that you can get back into your favorite games soon enough!

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...