10 Things to Do When Your Internet Goes Out


When your internet goes out, it’s easy to feel lost. Here are 10 things that you can do to make the most of your time offline:

1. Check to see if your modem is still getting power.

One of the first things you should do if you’re having trouble with your internet connection is to check whether or not your modem is still receiving power. If the power light is off, that means the modem isn’t getting any power and needs to be plugged in. If the power light is on but the other lights are off, that means the modem isn’t properly connected to the internet. To fix this, unplug the Ethernet cable from the modem and then plug it back in. If the problem persists, you may need to contact your ISP.

2. Reboot your modem by unplugging it and plugging it back in

If you’re experiencing connection issues, next things you should do is reboot your modem by unplugging it and plugging it back in. This will usually solve the problem, and if it doesn’t, it’s a good first step to take before you call customer support. Just unplug the power cord from the back of the modem, wait 30 seconds, and then plug it back in. Once the modem has fully rebooted, try reconnecting to the internet. If you’re still having trouble, give customer support a call. They’ll be able to help you troubleshoot the problem and get you back online.

3. Check all of your cords and cables to make sure they’re plugged in properly

One of the most common causes of electronic malfunction is improper cord connection. Unplugging and replugging devices by their cords can cause the metal prongs, or “contacts,” to get bent out of shape.

When this happens, it creates a poor connection between the device and the outlet, which can result in intermittent power or no power at all. In order to ensure that your devices are receiving the proper amount of power, it’s important to check all of your cords and cables on a regular basis to make sure they’re plugged in correctly.

If you find that a contact is bent, gently try to bend it back into shape with a pair of needle-nose pliers. If the problem persists, you may need to replace the cord altogether. With just a little bit of maintenance, you can keep your electronics running smoothly for years to come.

4. Restart your computer

Sometimes, the best way to solve a problem is to start from the beginning. When your computer starts acting up, one of the first things you should try is restarting it. This gives your computer a chance to refresh itself and can often fix minor issues. If you’re not sure how to restart your computer, consult your user manual or look for instructions online. In most cases, you can simply press a button or select an option from the menu.

However, if your computer is having more serious issues, you may need to use the “Safe Mode” option. This starts your computer with only the most essential components, which can help to identify and fix problems. Either way, restarting your computer is a quick and easy way to solve many common problems.

5. Test your internet connection on a different device

One troubleshooting step you can take is to test your connection on a different device. This will help you determine whether the problem is with your device or with your internet connection. To test your connection on a different device, simply connect to the internet using another device such as a laptop or tablet.

If you are able to connect without any problems, then the issue is likely with your original device. However, if you are still experiencing difficulties, the problem may be with your internet connection. In this case, you may need to contact your ISP for further assistance.

6. Call your internet service provider (ISP)

The next step in troubleshooting an internet problem is to contact your ISP. They will be able to help you determine if the problem is with your equipment or with their service. In some cases, the problem may be resolved quickly and easily. However, if the problem persists, your ISP will be able to provide you with more information and help you find a solution. Don’t hesitate to call your ISP if you are having trouble connecting to the internet. They are the best resource for troubleshooting internet problems.

7. Reset your router

It’s important to periodically reset your router. This will help to clear any outdated information and allow new devices to be properly added to the network. In addition, resetting your router can help to improve its performance and address any connectivity issues that may have arisen. T

o reset your router, simply power it off and then back on again. You may also need to consult your router’s documentation for specific instructions. By taking this simple step, you can ensure that your network remains efficient and effective.

8. Upgrade your modem

If you’re using an older modem, you may be missing out on faster speeds and more reliable connections. Upgrading to a newer model can make a big difference in your internet experience. Newer modems are designed to take advantage of the latest advances in technology, providing faster speeds and more stable connections.

They also offer features that older modems don’t, such as support for multiple devices and improved security. If you’re using an outdated modem, you may not be getting the most out of your internet service. upgrading to a newer model can help you enjoy a better internet experience.

9. Switch to a different ISP

A lot of people stay with their current ISP because it’s the one they’ve always used, or because they don’t want to deal with the hassle of switch. However, there are a number of good reasons to switch to a different ISP. A new ISP may offer faster speeds, better customer service, and more features. It’s also possible that you’ll be able to get a better price by switching. In any case, it’s worth doing some research to see what other ISPs are available in your area and what they have to offer. You may be surprised at how much better your experience could be with a new ISP.

10. Buy a new router

One of the most frustrating things that can happen is when your internet goes out. Whether it’s due to a storm, a power outage, or a technical issue, being without internet can feel like being cut off from the world. If you find yourself in this situation, there are a few things you can do to try and fix the problem. Check to see if the issue is with your router. If your router is more than a few years old, it’s possible that it’s simply not powerful enough to handle your current internet needs. In this case, buying a new router may be the best solution. Another possibility is that there is an issue with your modem. Modems can go bad over time, so if you suspect this is the problem, you may need to replace it.

If all these fails, please get in touch with an internet network professional.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...